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FAQ Friday – How to explain GoCardless to your customers

By Chloe DormandSep 20181 min read

We’re back with our second FAQ Friday.

We often get asked about the best way to explain GoCardless, and the benefits to your customers of paying by Direct Debit. So this week, we hear from Product Marketing Manager, Paul, with his top three things to say:

  1. Introduce GoCardless - Who GoCardless are, what GoCardless do and why it’s your preferred payment method
  2. Explain how easy it is to pay through GoCardless – Your customers can set up the payment in minutes
  3. Reassure them with the Direct Debit Guarantee - Their payments are protected, and a refund guaranteed for payments taken fraudulently or in error

We want to hear from you – [get in touch]( Fridays) and we’ll answer your questions in an upcoming video.

Top tips for moving customers to Direct Debit

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GoCardless is used by over 55,000 businesses around the world. Learn more about how you can improve payment processing at your business today.

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Seen 'GoCardless Ltd' on your bank statement? Learn more

GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. GoCardless SAS (23-25 Avenue Mac-Mahon, Paris, 75017, France), an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services.