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FAQ Friday – What notifications will your customers get from GoCardless?

By Chloe DormandOct 20181 min read

If you’re collecting Direct Debit payments in the UK, you’re required by Bacs to send notifications to your customers.

At GoCardless, we take care of this – sending fully compliant notifications on your behalf.

But what notifications will customers get from GoCardless and when?

In this week’s FAQ Friday, Support Manager, Steph, runs through exactly what customer notifications GoCardless send and when your customers will receive them.

We want to hear from you – get in touch and we’ll answer your questions in an upcoming video.

More information on notifications with GoCardless

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GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services. GoCardless SAS (23-25 Avenue Mac-Mahon, Paris, 75017, France), an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services.