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Christmas Opening Hours & Direct Debit Processing Over the Festive Period

Charlotte Robinson
Written by

Last editedJan 20201 min read

Over Christmas and New Year there are extra Bacs non-processing days so make sure you don’t get caught out by submitting your files as early as possible. To help you out we’ve put together a helpful guide to the last date you’ll need to submit payments by if you need the payment to arrive in your account by a specific date:

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GoCardless support hours

Our support will be running normal business hours other than on Christmas Day, Boxing Day and New Year’s Day:

  • Monday 22nd December – Normal business hours

  • Tuesday 23rd December – Normal business hours

  • Wednesday 24th December – Normal business hours

  • Thursday 25th December (Christmas Day) – CLOSED

  • Friday 26th December (Boxing Day) – CLOSED

  • Monday 29th December – Normal business hours

  • Tuesday 30th December - Normal business hours

  • Wednesday 31st December (New Year’s Eve) - Normal business hours

  • Thursday 1st January (New Year’s Day) – CLOSED

If you have questions about any of the above email us at help@gocardless.com.

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