GoCardless vs. Stripe

Card payments are routed through a network of intermediaries, with each adding their fee.

Bank payments, by contrast, are direct account-to-account transfers with no intermediaries.

“GoCardless stood out clearly, not only as the simplest, but also the most cost effective way for us to process payments. When we compared GoCardless’ fees to some other providers, they were up to four times cheaper.”

- James McGlade, Founder, Growth Alliance

Cards expire or get lost and cancelled, resulting in failed payments.

Bank accounts do not expire and cannot be lost, meaning more successful payment collections.

“We've processed around 17,000 direct bank payments in two years and not had a single payment failure, which is absolutely fantastic. That compares with card payments, where we get a lot of failures...” 

- Rod Bull, Project Manager, NHS

Card payment failures create a significant level of manual admin.

Bank payment admin with GoCardless can be automated, including reconciliation.

“Managing memberships and processing payments used to take 2-3 full weeks a month now that’s down to just 1 or 2 hours.” 

- Tom Marien, Owner, One Element

GoCardless’ Customer Support Team have won big awards, including European Contact Centre & Customer Service Awards (2022) and Best Small Customer Service Team (2021).

“I have been working with GoCardless for the past 6 years. Every step of our journey, GC have supported me throughout. I cannot think of a single person that has not tried to help or go above and beyond.”

- Spotlight (UK)

Bank payment methods such as Direct Debit are well known and trusted in the UK. Indeed, 80% of Brits have at least one Direct Debit and the average consumer has six Direct Debits set up.

“When asked which payment method they trusted most, 89% of payers chose bank payments over card payments.”

- Payer Experience report

GoCardless is easy to set up and integrates with 350 popular business software platforms. Create payment plans in a few clicks inside the user-friendly merchant dashboard, or by API integration.

“We were ready to go within 24-48 hours, it was very, very easy. Everything from the day I registered has worked seamlessly.”

- Lee Drayton, Managing Director, LD Fitness