Frequently asked questions

Paid with GoCardless? Read our FAQ for customers


Got a question? Call our support team on +44 20 8338 9537
help@gocardless.com

International payments

Where does my business need to be based?

Businesses can sign up to collect payments through GoCardless if they are based in any of the following countries:

  • Australia
  • Austria
  • Belgium
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Germany
  • Hungary
  • Italy
  • Luxembourg
  • Netherlands
  • Norway
  • Portugal
  • Republic of Ireland
  • Spain
  • Sweden
  • United Kingdom

Which currencies does GoCardless support?

We currently support payments in GBP, EUR and SEK and AUD.

Where can my customers be based?

GoCardless gives you access to a growing number of Direct Debit schemes around the world. You can use each scheme to collect payments from customers in the following countries:

  • Bacs Direct Debit - United Kingdom
  • SEPA Direct Debit - Eurozone (for a full list of supported countries, see this support article)
  • Bg Autogiro - Sweden
  • BECS Direct Debit - Australia

What is Bacs Direct Debit?

Bacs Direct Debit allows you to collect GBP-denominated payments from a bank account in the United Kingdom. You can read more about it in our guide to Bacs Direct Debit.

What is SEPA Direct Debit?

SEPA Direct Debit allows you to collect Euro-denominated payments from a bank account in theSingle Euro Payments Area (SEPA). You can read more about it in our guide to SEPA Direct Debit.

What is Bg Autogiro?

Bg Autogiro allows you to collect kronor-denominated payments from a bank account in Sweden. You can read more about it in our guide to Bg Autogiro.

What is BECS Direct Debit?

BECS allows you to collect Australian Dollar-denominated payments from a bank account in Australia. You can read more about it in our guide to BECS Direct Debit.

When will GoCardless be available outside Europe?

We are working hard to expand our service to more countries soon. You can currently register your interest in taking payments from the following countries:


GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.