We're making payments work for businesses

Backend Software Engineer

We're looking for backend software engineers to join our growing team.

Our work

We're building a simple, intuitive system on top of Europe's broken payments infrastructure. Thousands of merchants already rely on us to collect millions of pounds every day.

As an engineering team working in payments, we have to work differently:

• Consistency can't be sacrificed. Wonky data is not an option.
• Availability matters. If we go down, thousands of companies are left unable to do business.

At the same time, our business is growing at over 700% a year. We're ambitious, and we constantly experiment and iterate to drive that growth:

• Working with government and multinational customers to build the next generation of our product.
• Integrating with new banking systems to expand our offering across Europe.
• Automating everything from fraud detection to legacy (paper-based) interactions with the banks.

Our culture

Payments is a scale business with huge returns to great engineering. We have a culture where you can do work that you're proud of every day.

We're building a huge company, so we invest time in building things well. We keep our technical debt low by regularly refactoring and improving our architecture. We know how important it is to be able to move fast in the future as well as right now.

Despite the scale of our work, we're a small and friendly team with strong shared values. We get on well and enjoy spending time together, whether working in the office, chatting over lunch or out for drinks after work. We're passionate about learning, and we all care deeply about the quality of what we build. We regularly run internal tech talks given by both GoCardless employees and industry experts, and we pay for courses & books.

Many of our team are active members of the wider tech community. We open source whatever we can, as we did with Hutch and Statesman, and we regularly host events and meetups in our offices. We have a conference budget for everyone on the team and can help with speaker coaching if you're interested.

Our stack

We have to stay nimble while delivering mission-critical code. To do so we constantly prioritise keeping both our stack and our codebase lean.

We build simple, reliable systems on top of technologies we understand and trust. We're primarily built in Ruby and JavaScript using Rails and Angular, and we rely on Postgres, Elasticsearch, RabbitMQ and Chef.

We deploy many times a day, supported by a test suite we trust and a culture of code review.

What we're looking for

We're looking for backend software engineers to join our growing team. We'd particularly love you to apply if:

• You're passionate about technology and care deeply about doing work you're proud of.
• You have opinions about programming languages and experience building applications for the web.
• You have an awareness of the full web stack. You understand the details of HTTP, feel comfortable optimising SQL queries, and have experimented with JavaScript.
• You believe that code must be well-tested, and that tests are a helpful tool in driving design.

In your application, please include your CV and a link to your GitHub, as well as telling us about an interesting technical project or problem that you've recently worked on.

Engineering Internships

We’re looking for talented, motivated undergrads who want to work on real problems with a world-class team.

We have paid internships and placements available in our front-end, back-end and web operations teams. If you're passionate about tech, care about learning and finding elegant solutions, and want to work with like-minded engineers, we want to hear from you.

Our team

GoCardless is an ambitious, fast-growing tech startup disrupting the payments industry. We build simple, reliable systems on top of technologies we understand and trust. We're primarily built in Ruby and JavaScript using Rails and Angular, and we rely on Postgres, Elasticsearch, RabbitMQ and Chef.

We're nimble, deploying every day, and we're doing our most ambitious work right now – working with government and multi-national companies to build GoCardless Pro, and integrating with more banking systems to expand our offering across Europe.

At the same time we’re already processing millions of pounds of payments every day, so there's no space for inconsistent data or downtime. We maintain reliability while iterating on our product by having a test-suite we can rely on, and prioritising code review.

As a dev team, learning and mentoring are core to our values: we give our team a generous conference budget and run internal talks on subjects both technical and general. We’re involved in the wider tech community too, regularly hosting meetups and hackdays, and speaking at external events to share our knowledge, skills and passion.

Your internship

You’ll be treated as a fully fledged member of the team from day one, working on interesting, challenging projects that are integral to our product and to the company’s success. You’ll work closely with experienced engineers and we’ll encourage you to learn new technologies and expand your awareness of the full stack.

You’ll also get an insight into how a fast-growing tech company works and how the different areas of our business interact.

Because you’ll be part of our engineering team, we’re looking for the same qualities and traits that we look for in more senior hires – but we don’t expect you to have the experience.

You should apply if:

• You’re passionate about technology
• You care deeply about doing work you can be proud of
• You’re constantly looking for ways to improve
• You believe that code must be well-tested, and that tests are a helpful tool in driving design
• You’ve experimented with building applications for the web

We’re particularly interested in hearing about anything you’ve done outside of your studies. For instance, any languages you’ve taught yourself and experimented with; anything you’ve built; meetup groups you’ve attended; hackday projects; anything you’ve done that will show us that you’re excited by technology, curious and ambitious. If you have previous professional experience, we’d love to hear details of the projects you were involved in and what you built.

Our interview process

We’re looking to assess your understanding of the principles of programming; the way you think, learn and respond to feedback; your actual coding skills and whether you’ll flourish here. There are three stages to our interview process:

• a short skype call where we'll cover some background questions and maybe do a little live coding
• a take-home coding challenge (written in the language of your choice)
• a longer on-site interview, including pair coding, technical questions and a more informal chat

The whole process is technically-focussed, and we'll ensure that you meet different engineers at each stage so that you can ask us questions and get an understanding of what it's like to be part of our team.

We’ll consider applicants for internships lasting from 8 weeks up to a year, and we pay a competitive salary.

In your application, you'll be asked to include your CV and a link to your GitHub, as well as telling us about an interesting technical project or problem that you've recently worked on.

If you have questions before applying, email pete@gocardless.com.

Web Operations Engineer

We are looking for a web operations engineer to help us scale our product to millions of users, while maintaining a highly available service. You should have informed opinions about your ideal provisioning, deployment and monitoring tools — we're looking for people who are independent and take initiative.

On a day-to-day basis, you will be:

• Managing and improving our existing infrastructure
• Building tools for automating our testing and deployment processes
• Making our infrastructure indestructible

Requirements:

• Professional experience of Linux systems administration
• Excellent knowledge of programming and shell scripting (especially Ruby)
• Configuration management (preferably Chef) experience
• Familiarity with cloud computing platforms such as AWS and SoftLayer

Bonus points for:

• Experience remotely managing dedicated hardware
• Computer Science degree
• Familiarity with Ruby or Python
• Strong operational knowledge of PostgresSQL or similar RDBMS

In your application, please include your CV and a link to your GitHub, as well as telling us about an interesting technical project or problem that you've recently worked on.

Front-end Developer

Help us create beautiful, intuitive experiences for our customers.

We believe that the last mile of design happens in the browser. We're looking for people that care as much about code quality as implementing great design. If you're the right fit, you probably see yourself as equal parts designer and developer.

On a day-to-day basis, you will be:

• Working closely with our design team to create great user experiences
• Helping our marketing team implement new ways of talking to prospective customers
• Implementing new features in our core product and even building out entirely new products

We're looking for someone who:

• Has good knowledge of HTML and CSS
• Respects best practices and web standards
• Understands and cares about the principles of design
• Values precision

Bonus points for:

• Formal design training and/or experience
• Experience working with Marketing teams
• Experience with Javascript and server side technologies

In your application, please include your CV and a link to your GitHub, as well as telling us about an interesting technical project or problem that you've recently worked on.

Designers

We're looking for amazing designers to help us shape the way businesses get paid.

We're also always looking for talented freelancers to come and work with us, so if this sounds interesting but you're not looking for a full-time gig, get in touch by emailing tomp@gocardless.com.

Our work

Over the past few years, GoCardless' products have allowed small companies to take subscriptions for the first time — fundamentally changing the way they do business. But we're not done yet. We've just scratched the surface for small companies, and we want to do the same thing for the biggest organisations on the planet.

We have a roadmap packed full of projects that will help us create a platform for controlling recurring payments like never before. This includes reimagining how enterprise software should work and be experienced by both employees and customers.

Our culture

With a small, talented team and an amazing new office in central London, we feel like we're in a great position to tackle these challenges. New designers will play a key role in shaping our team and culture, as well as the direction of our product. You'll work with a tight, talented group of designers and engineers, as well as the founders of GoCardless.

Despite the scale of our work, we're small and friendly, with strong shared values. We get on well and enjoy spending time together, whether working in the office, chatting over lunch or out for drinks after work. We're passionate about learning, and we all care deeply about the quality of what we make.

We’re creating a strong design culture at GoCardless, and we'll support you by paying for training, events, and sending you to conferences around the world (if that's what you're into).

What we're looking for

We're looking for designers with real experience designing digital products. People who think about systems, not just screens. People who really care about creating great experiences.

Our main roles are product and web design (but that doesn’t mean you can’t do both), and we work collaboratively across teams on interesting problems.

Main responsibilities:

• Contributing to the design of our products (both current and future)
• Producing great work for our website and our marketing materials
• Speaking to users to identify the problems and opportunities that lie ahead
• Pushing the team to consistently raise the bar for visual design and simplicity

What we offer

We're a successful, well-funded company and believe that treating people well is the absolute key to our future success. As such, we work hard to make people feel respected, comfortable and happy.

• Competitive salary and options package
• Spec your own Macbook Pro, and plug it into a 27" Thunderbolt display
• £1500 conference budget, plus 5 days (on top of holidays) to attend them
• Work from home when you need to

If you have any questions before applying, please contact tomp@gocardless.com

No recruiters please.

Business Development Generalist

Play a key role in growing one of London’s most exciting tech start-ups.

We are looking for relentless problem-solvers to work on a number of exciting projects which will help define the company’s growth and direction.

On a day-to-day basis, you will:

• Figure out new and exciting business problems from scratch
• Build and optimise repeatable operational processes
• Have a real impact on the company's growth and progression

You'll have the opportunity to work directly with founders of the company. You will be part of an ambitious, knowledgeable team, with a common desire to have impact and a hunger to learn.

There's very little hierarchy at GoCardless, so you'll have lots of freedom to define your objectives and own your work. As the team continues to grow rapidly, there will be significant scope for you to develop & expand your role.

What we're looking for:

• Proven achiever who can get things done autonomously
• Extremely smart with strong problem-solving and analytical skills
• Relentless work ethic and drive

Bonus points for applicants with a passion for technology startups.

Industry competitive salary. This role would ideally suit someone with 2-5 years' professional experience at a leading consultancy or technology firm. Exceptional candidates with alternative backgrounds and a proven track record should also apply.

Country Lead: Germany, Netherlands, Spain

Lead our international expansion.

As part of its rapid growth, GoCardless is expanding its operations internationally and we are looking for people to lead this. You will be responsible for in-market success and work directly with the founders of the company to achieve this, as well as interacting with every part of the GoCardless organisation.

Launching in a new territory requires a depth and breadth of skills akin to starting a company, and you will therefore need to be a relentless problem-solver with in-market experience who works well independently. Ideally you'll have a strong background in operating & scaling a business.

You'll be responsible for figuring out initial operational requirements pre-launch and making sure these are met. You'll design and execute a sales, marketing and partnership strategy which delivers rapid growth. As well as this, you'll be responsible for handling initial sales, support and operations — including hiring a team to support & scale in-market growth.

You should apply if you are:

• A native speaker of the language who has lived and worked in the country
• An independent problem-solver with a track record of getting stuff done
• Driven, with a relentless work ethic

Bonus points for:

• Experience hiring teams & scaling operations
• Experience of product management
• Experience of software sales

Industry competitive salary. You will be based in London with lots of travel to the market. This role would ideally suit someone with experience successfully operating & scaling a technology company in this market or 2-5 years' professional experience at a leading consultancy.

Head of Marketing

Establish and promote the GoCardless brand to help drive our growth.

We’re an ambitious high-growth company that is quickly evolving. Since this time last year, our revenue has grown 450% and our team has more than doubled in size. We are looking for a Head of Marketing to drive our growth by building a strong brand and ensuring that we reach the right people through the right means.

About the role

As Head of Marketing, you will be instrumental in establishing GoCardless as the leading recurring payments provider in Europe. You’ll be responsible for driving growth by:

• crafting a coherent brand
• ensuring we tell a compelling story
• building our voice in the marketplace
• becoming expert in metrics for growth, customer acquisition, and measuring our performance

You’ll work closely with the founders of the company to set the direction for the marketing team, and you’ll be responsible for keeping the team (and yourself) focused on the right activities to make sure that people who need us know about us.

You’ll collaborate with the design team and you’ll interact with every part of the organisation from engineering to sales to ensure that we’re doing everything we can to build our brand and sustain our awesome rate of growth.

We’re looking for someone with:

• A deep understanding of social media, organic and paid marketing techniques
• Experience creating or commissioning creative advertising
• Experience building brands that stand for something in the world
• A strong point of view on the future of marketing
• Strong technical awareness

Industry competitive salary. This role would ideally suit someone with experience marketing a fast-growing technology company.

Account Manager

Delight our customers and help grow their businesses.

GoCardless is growing fast and we are looking for a high-potential account manager to join our dynamic sales team and delight our customers.

Every day you'll be:

• Building strong, long-term relationships with customers
• Helping solve our customers' & partners' problems and identifying new opportunities for their businesses
• Figuring out repeatable processes to consistently achieve this on an ongoing basis

You'll work closely with our driven, competitive (but close-knit!) sales team and become an expert in our product. We're looking for people who share our desire to have impact and our common hunger for learning. There will be significant scope to develop & expand your role as the company continues to grow and acquire more and larger customers.

Requirements

• Conscientious, with genuine empathy for our customers
• Strong oral and written communications skills
• Smart with strong attention to detail

Salary in the range of £25-40,000 depending on experience. This role would ideally suit a graduate from a leading university with 0-3 years' professional experience.

Sales Executive

Help prospective customers get the information they need.

GoCardless is growing fast and we are looking for high-potential salespeople to join our dynamic sales team and continue to accelerate our growth.

Every day you'll be:

• Talking to prospective customers in order to understand their needs
• Helping solve their problems and identify new opportunities for their business
• Following and optimising our sales processes

You'll work as part of a driven, competitive (but close-knit!) team selling a truly exceptional product. There will be significant scope for you to develop & expand your role as the company continues to grow.

What we're looking for:

• Smart with strong attention to detail
• Strong oral and written communication skills
• Desire to learn and ability to take feedback
• Strong work ethic, drive and persistence

Salary in the range of £25-40,000 depending on experience. This role would ideally suit a recent graduate with some sales experience or someone with 1-3 years' professional experience at a leading consultancy.

Support Analyst

Solve our users’ problems and help us to build services that people love.

GoCardless is one of London’s most exciting tech start-ups. We’re building the next generation of online payments and already provide simple Direct Debit to thousands of businesses.

We pride ourselves on giving our users first-rate support and going the extra mile to keep them happy. We are growing fast and looking for someone versatile, smart and enthusiastic to join our support team.

Every day you will be:

• Working as part of a close-knit team to provide legendary support
• Solving problems and answering questions across multiple channels
• Identifying high-value prospective users and ensuring the sales team follow up
• Improving someone’s day

You’ll have the chance to help us develop and improve our support tools and processes to benefit the Operations team as a whole. We're looking for someone with a keen eye for detail who wants to provide an excellent experience to all of our users.

We're a friendly, enthusiastic team and there are always opportunities to learn from everyone in the company. There's also a great office atmosphere, good coffee, tons of fruit and juice and a generous holiday allowance.

We’re looking for someone who:

• Has heaps of initiative, enthusiasm and patience
• Can multitask effortlessly
• Has a flawless command of English

Bonus points for previous experience at a start-up or in customer support.