About GoCardless

GoCardless is the UK’s leading Direct Debit provider. We collect more than half a billion pounds each year for over 30,000 businesses and organisations including Greater Anglia Trains, Crowdcube and Funding Circle, with year-on-year growth of 600%.

We started in 2011 with a goal of providing a simple way for anyone to collect Direct Debit online — instantly, and affordably. Until then Direct Debit was seen as a complicated, expensive affair only accessible to large corporates. We wanted to change that — and we have. Any individual or organisation in the UK can now easily and instantly access the incredibly low fees and failure rates of Direct Debit using our modern, easy-to-use API.

Don’t take our word for it

We're a Bacs approved bureau, authorised by the Financial Conduct Authority and backed by some of the world’s leading investors including Balderton Capital, Accel Partners, Passion Capital, and Y-Combinator. What’s more, over 30,000 people and companies of all sizes use GoCardless to collect millions of pounds every day. They love what they do and we love making it easier for them to focus on what they love doing.

How we work

We’re already one of London’s fastest growing startups but our ambitions go far beyond this. We're on a mission to simplify recurring payments, and we're looking for talented people to help us get there.

We care as much about building a great company as we do about building a great business. That means hiring the best people and giving them exciting, challenging work and a great environment to work in.

GoCardless has been featured on television, blogs and websites around the world.

For any press enquiries, please contact the GoCardless PR team, or view our comprehensive press pack.


We’re a small team of talented people working together to build the future of payments.

Interested in joining the team?
Take a look at our available positions

GoCardless is: Octave Auger, Grey Baker, Baris Balic, Angus Bayley, James Berry, Lewis Blackwood, George Britton, Jenna Brown, Maria Campbell, Michael Christofides, Duncan Coleman, Matt Cummins, James Cunningham, Amaury de Closset, Steve Domin, Jamie English, Jack Franklin, Jessie Giladi, Pete Hamilton, Phil Harrison, Natalie Hockham, James Jackson, Sam Jewell, Paul Jolly, Alan Kennedy, Norberto Lopes, Daniel Lyons, Harry Marr, Erez Mathan, Ben Miller, Max Murdoch, Iain Nash, Jacob Pargin, Tom Petty, Nabeel Qureshi, Matt Robinson, Tim Rogers, Isaac Seymour, James Shedden, Ben Sims, Chris Sinjakli, Dave Smith, Alina Solovjova, Jess Summerfield, Hiroki Takeuchi, Yoshio Takeuchi, Helen Taylor

Open positions

Backend Software Engineer

We're looking for backend software engineers to join our growing team.

Our work

We're building a simple, intuitive system on top of Europe's broken payments infrastructure. Thousands of merchants already rely on us to collect millions of pounds every day.

As an engineering team working in payments, we have to work differently:

  • Consistency can't be sacrificed. Wonky data is not an option.
  • Availability matters. If we go down, thousands of companies are left unable to do business.

At the same time, our business is growing at over 700% a year. We're ambitious, and we constantly experiment and iterate to drive that growth:

  • Working with government and multinational customers to build the next generation of our product.
  • Integrating with new banking systems to expand our offering across Europe.
  • Automating everything from fraud detection to legacy (paper-based) interactions with the banks.

Our culture

Payments is a scale business with huge returns to great engineering. We have a culture where you can do work that you're proud of every day.

We're building a huge company, so we invest time in building things well. We keep our technical debt low by regularly refactoring and improving our architecture. We know how important it is to be able to move fast in the future as well as right now.

Despite the scale of our work, we're a small and friendly team with strong shared values. We get on well and enjoy spending time together, whether working in the office, chatting over lunch or out for drinks after work. We're passionate about learning, and we all care deeply about the quality of what we build. We regularly run internal tech talks given by both GoCardless employees and industry experts, and we pay for courses & books.

Many of our team are active members of the wider tech community. We open source whatever we can, as we did with Hutch and Statesman, and we regularly host events and meetups in our offices. We have a conference budget for everyone on the team and can help with speaker coaching if you're interested.

Our stack

We have to stay nimble while delivering mission-critical code. To do so we constantly prioritise keeping both our stack and our codebase lean.

We build simple, reliable systems on top of technologies we understand and trust. We're primarily built in Ruby and JavaScript using Rails and Angular, and we rely on Postgres, Elasticsearch, RabbitMQ and Chef.

We deploy many times a day, supported by a test suite we trust and a culture of code review.

What we're looking for

We're looking for backend software engineers to join our growing team. We'd particularly love you to apply if:

  • You're passionate about technology and care deeply about doing work you're proud of.
  • You have opinions about programming languages and experience building applications for the web.
  • You have an awareness of the full web stack. You understand the details of HTTP, feel comfortable optimising SQL queries, and have experimented with JavaScript.
  • You believe that code must be well-tested, and that tests are a helpful tool in driving design.

In your application, please include your CV and a link to your GitHub, as well as telling us about an interesting technical project or problem that you've recently worked on.

Apply now

Engineering Internships

We’re looking for talented, motivated undergrads who want to work on real problems with a world-class team.

We have paid internships and placements available in our front-end, back-end and web operations teams. If you're passionate about tech, care about learning and finding elegant solutions, and want to work with like-minded engineers, we want to hear from you.

Our team

GoCardless is an ambitious, fast-growing tech startup disrupting the payments industry. We build simple, reliable systems on top of technologies we understand and trust. We're primarily built in Ruby and JavaScript using Rails and Angular, and we rely on Postgres, Elasticsearch, RabbitMQ and Chef.

We're nimble, deploying every day, and we're doing our most ambitious work right now – working with government and multi-national companies to build GoCardless Pro, and integrating with more banking systems to expand our offering across Europe.

At the same time we’re already processing millions of pounds of payments every day, so there's no space for inconsistent data or downtime. We maintain reliability while iterating on our product by having a test-suite we can rely on, and prioritising code review.

As a dev team, learning and mentoring are core to our values: we give our team a generous conference budget and run internal talks on subjects both technical and general. We’re involved in the wider tech community too, regularly hosting meetups and hackdays, and speaking at external events to share our knowledge, skills and passion.

Your internship

You’ll be treated as a fully fledged member of the team from day one, working on interesting, challenging projects that are integral to our product and to the company’s success. You’ll work closely with experienced engineers and we’ll encourage you to learn new technologies and expand your awareness of the full stack.

You’ll also get an insight into how a fast-growing tech company works and how the different areas of our business interact.

Because you’ll be part of our engineering team, we’re looking for the same qualities and traits that we look for in more senior hires – but we don’t expect you to have the experience.

You should apply if:

  • You’re passionate about technology
  • You care deeply about doing work you can be proud of
  • You’re constantly looking for ways to improve
  • You believe that code must be well-tested, and that tests are a helpful tool in driving design
  • You’ve experimented with building applications for the web

We’re particularly interested in hearing about anything you’ve done outside of your studies. For instance, any languages you’ve taught yourself and experimented with; anything you’ve built; meetup groups you’ve attended; hackday projects; anything you’ve done that will show us that you’re excited by technology, curious and ambitious. If you have previous professional experience, we’d love to hear details of the projects you were involved in and what you built.

Our interview process

We’re looking to assess your understanding of the principles of programming; the way you think, learn and respond to feedback; your actual coding skills and whether you’ll flourish here. There are three stages to our interview process:

  • a short skype call where we'll cover some background questions and maybe do a little live coding
  • a take-home coding challenge (written in the language of your choice)
  • a longer on-site interview, including pair coding, technical questions and a more informal chat

The whole process is technically-focussed, and we'll ensure that you meet different engineers at each stage so that you can ask us questions and get an understanding of what it's like to be part of our team.

We’ll consider applicants for internships lasting from 8 weeks up to a year, and we pay a competitive salary.

In your application, you'll be asked to include your CV and a link to your GitHub, as well as telling us about an interesting technical project or problem that you've recently worked on.

Apply now

If you have questions before applying, email pete@gocardless.com.

Web Operations Engineer

We are looking for a web operations engineer to help us scale our product to millions of users, while maintaining a highly available service. You should have informed opinions about your ideal provisioning, deployment and monitoring tools — we're looking for people who are independent and take initiative.

On a day-to-day basis, you will be:

  • Managing and improving our existing infrastructure
  • Building tools for automating our testing and deployment processes
  • Making our infrastructure indestructible

Requirements:

  • Professional experience of Linux systems administration
  • Excellent knowledge of programming and shell scripting (especially Ruby)
  • Configuration management (preferably Chef) experience
  • Familiarity with cloud computing platforms such as AWS and SoftLayer

Bonus points for:

  • Experience remotely managing dedicated hardware
  • Computer Science degree
  • Familiarity with Ruby or Python
  • Strong operational knowledge of PostgresSQL or similar RDBMS

In your application, please include your CV and a link to your GitHub, as well as telling us about an interesting technical project or problem that you've recently worked on.

Apply now

Front-end Developer

Help us create beautiful, intuitive experiences for our customers.

We believe that the last mile of design happens in the browser. We're looking for people that care as much about code quality as implementing great design. If you're the right fit, you probably see yourself as equal parts designer and developer.

On a day-to-day basis, you will be:

  • Working closely with our design team to create great user experiences
  • Helping our marketing team implement new ways of talking to prospective customers
  • Implementing new features in our core product and even building out entirely new products

We're looking for someone who:

  • Has good knowledge of HTML and CSS
  • Respects best practices and web standards
  • Understands and cares about the principles of design
  • Values precision

Bonus points for:

  • Formal design training and/or experience
  • Experience working with Marketing teams
  • Experience with Javascript and server side technologies

In your application, please include your CV and a link to your GitHub, as well as telling us about an interesting technical project or problem that you've recently worked on.

Apply now

Designers

We're looking for amazing designers to help us shape the way businesses get paid.

We're also always looking for talented freelancers to come and work with us, so if this sounds interesting but you're not looking for a full-time gig, get in touch by emailing tomp@gocardless.com.

Our work

Over the past few years, GoCardless' products have allowed small companies to take subscriptions for the first time — fundamentally changing the way they do business. But we're not done yet. We've just scratched the surface for small companies, and we want to do the same thing for the biggest organisations on the planet.

We have a roadmap packed full of projects that will help us create a platform for controlling recurring payments like never before. This includes reimagining how enterprise software should work and be experienced by both employees and customers.

Our culture

With a small, talented team and an amazing new office in central London, we feel like we're in a great position to tackle these challenges. New designers will play a key role in shaping our team and culture, as well as the direction of our product. You'll work with a tight, talented group of designers and engineers, as well as the founders of GoCardless.

Despite the scale of our work, we're small and friendly, with strong shared values. We get on well and enjoy spending time together, whether working in the office, chatting over lunch or out for drinks after work. We're passionate about learning, and we all care deeply about the quality of what we make.

We’re creating a strong design culture at GoCardless, and we'll support you by paying for training, events, and sending you to conferences around the world (if that's what you're into).

What we're looking for

We're looking for designers with real experience designing digital products. People who think about systems, not just screens. People who really care about creating great experiences.

Our main roles are product and web design (but that doesn’t mean you can’t do both), and we work collaboratively across teams on interesting problems.

Main responsibilities:

  • Contributing to the design of our products (both current and future)
  • Producing great work for our website and our marketing materials
  • Speaking to users to identify the problems and opportunities that lie ahead
  • Pushing the team to consistently raise the bar for visual design and simplicity

What we offer

We're a successful, well-funded company and believe that treating people well is the absolute key to our future success. As such, we work hard to make people feel respected, comfortable and happy.

  • Competitive salary and options package
  • Spec your own Macbook Pro, and plug it into a 27" Thunderbolt display
  • £1500 conference budget, plus 5 days (on top of holidays) to attend them
  • Work from home when you need to
Apply now

If you have any questions before applying, please contact tomp@gocardless.com

No recruiters please.

Business Development Generalist

Drive our growth and shape our future.

GoCardless is poised for global success, and we need people to help us seize opportunities to achieve our full potential. In the last few months alone, we've started serving large organisations like The Guardian, TripAdvisor, and the UK Government – and we're just getting started.

We're looking for systematic problem-solvers to join our business development team and help us scale our payment system across the globe.

The role

You will plan & execute entire projects and you'll own their outcomes. You'll be responsible for developing strategy, research & analysis, building a plan and then implementing it and solving challenges until you succeed.

We work with leaders across the company on a wide variety of problems. Projects we've kicked off in 2015 so far include:

  • Working with Country Leads to develop European launch plans
  • Assessing which geographies to expand into next
  • Working with engineers to prioritise product features for multinational companies
  • Improving the onboarding process for customers

You need to be comfortable with ambiguity and a fast-changing environment, because no two weeks are the same. You'll need to be confident making recommendations, weighing opposing views and taking feedback into account, but holding firm when the data supports your decision. You'll have the freedom & responsibility to determine your own goals and how best to achieve these.

We've built a friendly, collaborative culture, where we hire and develop ambitious people that share our desire to do work we can be proud of. We value learning and feedback, and are devoted to encouraging and supporting each other's continual professional growth. There will be significant scope for you to develop & expand your role as our team continues to grow rapidly.

The ideal candidate

  • You have strong problem-solving skills
  • You execute on the details while keeping the big picture in mind
  • You're adaptive and keen to pick up new skills
  • You're driven and self-motivated
  • You're intellectually curious & creative

Our current team come from a variety of backgrounds: mechanical engineering, economics, consulting, finance, entrepreneurship & startups. We welcome a wide diversity of candidates – if you're unsure, please apply.

Apply now

Country Lead: Germany & Austria

Launch GoCardless in Germany and Austria.

We've built a world-class product that brings cutting-edge recurring payments technology to a wide variety of businesses, from sole traders to multinational corporations like Tripadvisor, The Guardian and Box. We've gained great traction in the UK, and we know we can make recurring payments simpler for everyone in the Eurozone – and beyond.

The opportunity is there: now we need to move fast to become a global success. We're looking for results-oriented, adaptable problem-solvers to lead this expansion into Germany & Austria.

The role

We've laid foundations in the UK, and these will guide you as you figure out a strategy that will deliver rapid growth in Germany and Austria. Then you'll execute this strategy, driving in-country work independently and resourcefully, and swiftly becoming an expert in your market.

You will work closely with leaders across the company to understand all product, engineering and operational requirements, so you'll need to be adept at discussing complex situations with a wide variety of audiences. You'll feed your market's needs into our development roadmap to ensure we're always building the product people want.

All client-facing activities in your market will be your responsibility: planning and delivering on launch activities to build momentum early; accompanying prospective customers from sales to live. You'll handle initial marketing, PR, sales, partnerships and account management, and start to build a team to support & scale growth in your market.

Launching GoCardless in a new territory will require a depth and breadth of skills akin to starting a new company. It's an exciting challenge, and you'll benefit from the support and experience of our existing country leads. One of your first tasks will be to start building your team, hiring someone whose strengths complement your own to assist you as you forge a path for success in Germany & Austria.

The ideal candidate

You're self-reliant & quick to learn. You will need to be comfortable leading tough meetings and working with large prospective merchants in the market. While we can help you prepare by sharing our knowledge, you'll have to assimilate advice and tailor it to suit the local culture & language.

You're focussed on results. You'll succeed by setting yourself ambitious goals and going all-out to achieve them.

You're versatile and multifaceted. You're comfortable in client-facing situations and work well with technical teams to get the right product to market.

You're adaptable. You can tailor our voice to local conditions and needs, whether you're working with prospective clients or internal teams.

You're a native-level German speaker with experience working in Germany, Austria, or both.

Apply now

Industry competitive salary. You will be based in London with travel to the market.

Country Lead: Netherlands & Belgium

Launch GoCardless in the Netherlands and Belgium.

We've built a world-class product that brings cutting-edge recurring payments technology to a wide variety of businesses, from sole traders to multinational corporations like Tripadvisor, The Guardian and Box. We've gained great traction in the UK, and we know we can make recurring payments simpler for everyone in the Eurozone – and beyond.

The opportunity is there: now we need to move fast to become a global success. We're looking for results-oriented, adaptable problem-solvers to lead this expansion into Belgium & the Netherlands.

The role

We've laid foundations in the UK, and these will guide you as you figure out a strategy that will deliver rapid growth in the Netherlands and Belgium. Then you'll execute this strategy, driving in-country work independently and resourcefully, and swiftly becoming an expert in your market.

You will work closely with leaders across the company to understand all product, engineering and operational requirements, so you'll need to be adept at discussing complex situations with a wide variety of audiences. You'll feed your market's needs into our development roadmap to ensure we're always building the product people want.

All client-facing activities in your market will be your responsibility: planning and delivering on launch activities to build momentum early; accompanying prospective customers from sales to live. You'll handle initial marketing, PR, sales, partnerships and account management, and start to build a team to support & scale growth in your market.

Launching GoCardless in a new territory will require a depth and breadth of skills akin to starting a new company. It's an exciting challenge, and you'll benefit from the support and experience of our existing country leads. One of your first tasks will be to start building your team, hiring someone whose strengths complement your own to assist you as you forge a path for success in Belgium & the Netherlands.

The ideal candidate

You're self-reliant & quick to learn. You will need to be comfortable leading tough meetings and working with large prospective merchants in the market. While we can help you prepare by sharing our knowledge, you'll have to assimilate advice and tailor it to suit the local culture & language.

You're focussed on results. You'll succeed by setting yourself ambitious goals and going all-out to achieve them.

You're versatile and multifaceted. You're comfortable in client-facing situations and work well with technical teams to get the right product to market.

You're adaptable. You can tailor our voice to local conditions and needs, whether you're working with prospective clients or internal teams.

You're a native-level Dutch speaker with experience working in Belgium, the Netherlands, or both.

Apply now

Industry competitive salary. You will be based in London with travel to the market.

Country Lead: Spain

Launch GoCardless in Spain.

We've built a world-class product that brings cutting-edge recurring payments technology to a wide variety of businesses, from sole traders to multinational corporations like Tripadvisor, The Guardian and Box. We've gained great traction in the UK, and we know we can make recurring payments simpler for everyone in the Eurozone – and beyond.

The opportunity is there: now we need to move fast to become a global success. We're looking for results-oriented, adaptable problem-solvers to lead this expansion into Spain.

The role

We've laid foundations in the UK, and these will guide you as you figure out a strategy that will deliver rapid growth in Spain. Then you'll execute this strategy, driving in-country work independently and resourcefully, and swiftly becoming an expert in your market.

You will work closely with leaders across the company to understand all product, engineering and operational requirements, so you'll need to be adept at discussing complex situations with a wide variety of audiences. You'll feed your market's needs into our development roadmap to ensure we're always building the product people want.

All client-facing activities in your market will be your responsibility: planning and delivering on launch activities to build momentum early; accompanying prospective customers from sales to live. You'll handle initial marketing, PR, sales, partnerships and account management, and start to build a team to support & scale growth in your market.

Launching GoCardless in a new territory will require a depth and breadth of skills akin to starting a new company. It's an exciting challenge, and you'll benefit from the support and experience of our existing country leads. One of your first tasks will be to start building your team, hiring someone whose strengths complement your own to assist you as you forge a path for success in Spain.

The ideal candidate

You're self-reliant & quick to learn. You will need to be comfortable leading tough meetings and working with large prospective merchants in the market. While we can help you prepare by sharing our knowledge, you'll have to assimilate advice and tailor it to suit the local culture & language.

You're focussed on results. You'll succeed by setting yourself ambitious goals and going all-out to achieve them.

You're versatile and multifaceted. You're comfortable in client-facing situations and work well with technical teams to get the right product to market.

You're adaptable. You can tailor our voice to local conditions and needs, whether you're working with prospective clients or internal teams.

You're a native-level Spanish speaker with experience working in Spain.

Apply now

Industry competitive salary. You will be based in London with travel to the market.

Account Executive

Help prospective customers get the information they need.

GoCardless is growing fast. We've recently started serving large organisations like The Guardian, TripAdvisor, and the UK Government, and we're launching across Europe. Thousands of businesses in the UK already trust us with their payments, and hundreds more join us every week.

We're looking for bright, ambitious people to join our talented sales team and accelerate our growth in the UK market.

The role

You'll be the first point of contact for new customers who get in touch to find out more about us. By becoming an expert on our product and the wide variety of ways it can be used, you'll advise people on their best option for taking payments. You'll listen to our customers, spot opportunities where we can add value for them, and do everything you can to give them the best possible chance of success.

You'll learn and execute our sales processes, making improvements wherever you find scope to do so. By collaborating with the rest of the sales team, you'll work out smart solutions for customers with thorny problems. You'll also have the chance to feed the needs of our prospective customers into our product roadmap to make sure we're always building something people want.

We've built a dynamic, collaborative culture where we hire and develop smart, ambitious people that share our desire to do work we can be proud of. We value learning and feedback, and we spur each other on to raise the bar of success. We work in cross-functional teams so there's plenty of scope to work with and learn from people with different fields of expertise.

The ideal candidate

  • You have strong interpersonal skills and love connecting with people.
  • You're attentive to detail and extremely organised.
  • You have excellent written and oral communication skills.
  • You learn fast and constantly strive to improve.
  • You have a strong work ethic.

This role would ideally suit a recent graduate with some sales experience or someone with 1-3 years' professional experience, e.g. at a consultancy.

Apply now

Customer Support

Go the extra mile to delight our customers

GoCardless provides simple Direct Debit to thousands of small and medium-sized businesses. We pride ourselves on listening to our users and doing everything we can to solve their problems and to keep them happy. We're looking for enthusiastic, empathetic people to join our friendly support team and provide first-rate support and guidance to our users.

The role

Every day, you'll be answering calls and emails from our merchants and from customers using GoCardless to pay. You'll listen to our users, help them with problems and go the extra mile to ensure they're happy. You'll make sure our emails are always accurate and helpful, and you'll assist new merchants with verifying their accounts and getting set up with GoCardless. As well as that, you'll represent the customer's voice and help inform our product roadmap.

You'll work as part of a close-knit team who help each other to solve the tough problems and provide legendary service. We run regular internal training sessions to ensure the whole team understand the complexities of the product and the implications of any new features.

We've built a friendly, collaborative culture where we hire and develop smart, driven people that share our desire to do work we can be proud of. We value learning and feedback, and we are devoted to encouraging and supporting each other's professional growth.

The ideal candidate

  • You love helping people
  • You're organised and diligent
  • You thrive in small teams
  • You have a flawless command of English & great attention to detail
Apply now