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Short email template: Switching existing customers to ACH Pull

Written by

Last editedOct 20231 min read

Subject line: 

Make your payments with us hassle-free

Body copy:

Hi [Customer first name], 

We are delighted to have you as our customer and want to make sure you get the best experience possible. We noticed that you normally pay with [credit card/digital wallet/wire transfer], and we think that you could benefit from using a different payment method. 

We would like to introduce you to our preferred payment option - ACH Pull, which you can trust to make payments with us quickly and safely. 

  • Hassle-free payments: Automate your payments and never worry about manually sending a payment.

  • Bank accounts never expire: Keep your information up-to-date and your payments running smoothly.

  • Stay in control: Get notifications and cancel any time - you're in charge!

  • Security is our top priority: Keep your payments safe with Regulation E, which protects you from unauthorized payments.

Setting up an ACH Pull payment is simple:

  1. Follow this link to set up your ACH Pull payments. [Insert your mandate creation link].

  2. Provide your bank account number and routing number.

  3. You're all set. Your payments will be taken automatically.

You will be notified by our ACH Pull provider, GoCardless, a minimum of 1 day prior to the payment being deducted from your account. 

Thanks again for your support.

Kind regards, 

[Company representative]

[Company name]

PreviousOnboard new customers: Detailed email template
Interested in automating the way you get paid? GoCardless can help
Interested in automating the way you get paid? GoCardless can help

Interested in automating the way you get paid? GoCardless can help

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