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Switching your customers to ACH Debit via GoCardless for Xero

Short email template: Switching existing customers to ACH Debit

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Last editedMay 20231 min read

Convincing existing customers to switch to ACH Debit - Short template

Subject line: Make your payments with us hassle-free

Body copy:

Hi [customer first name], 

We are delighted to have you as our customer and want to make sure you get the best experience possible. We noticed that you normally pay with [credit card/digital wallet/wire transfer], and we think that you could benefit from using a different payment method. 

We would like to introduce you to our preferred payment option - ACH Debit, which you can trust to make transactions with us quickly and safely. 

  • Security made easy: Keep your payments safe with Regulation E, which protects you from unauthorized payments.

  • Worry-free payments: Automate your payments and never worry about manually sending a payment.

  • Bank accounts never expire: Keep your information up-to-date and your payments running smoothly.

  • Stay in control: Get notifications and cancel any time - you're in charge!

Set up your Direct Debit payments now and never worry about payments again:

  • Step 1:  Follow this link to set up your payment authorization [Insert payment authorization creation link]

  • Step 2: Provide your bank account and routing number

  • Step 3: All done, your payments will be taken automatically

You will be notified by our ACH Debit provider, GoCardless, a minimum of 1 day prior to the payment being deducted from your account. 

Thanks again for your support.

Kind regards, 

[Company representative]

[Company name]

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Interested in automating the way you get paid? GoCardless can help
Interested in automating the way you get paid? GoCardless can help

Interested in automating the way you get paid? GoCardless can help

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