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Switching your customers to ACH Debit via GoCardless for Xero

Short email template: Switching existing customers to ACH Debit

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Last editedMay 20231 min read

Convincing existing customers to switch to ACH Debit - Short template

Subject line: Make your payments with us hassle-free

Body copy:

Hi [customer first name], 

We are delighted to have you as our customer and want to make sure you get the best experience possible. We noticed that you normally pay with [credit card/digital wallet/wire transfer], and we think that you could benefit from using a different payment method. 

We would like to introduce you to our preferred payment option - ACH Debit, which you can trust to make transactions with us quickly and safely. 

  • Security made easy: Keep your payments safe with Regulation E, which protects you from unauthorized payments.

  • Worry-free payments: Automate your payments and never worry about manually sending a payment.

  • Bank accounts never expire: Keep your information up-to-date and your payments running smoothly.

  • Stay in control: Get notifications and cancel any time - you're in charge!

Set up your Direct Debit payments now and never worry about payments again:

  • Step 1:  Follow this link to set up your payment authorization [Insert payment authorization creation link]

  • Step 2: Provide your bank account and routing number

  • Step 3: All done, your payments will be taken automatically

You will be notified by our ACH Debit provider, GoCardless, a minimum of 1 day prior to the payment being deducted from your account. 

Thanks again for your support.

Kind regards, 

[Company representative]

[Company name]

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GoCardless Inc., 111 Congress Avenue, Suite 500, Austin, TX 78701

GoCardless Inc. (a Delaware Corporation, NMLS ID 2123932), is a FinCEN-registered money services business, registration number 31000261158426, and a licensed money transmitter in certain U.S. states.