How to communicate the benefits of Direct Debit

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The GoCardless content team comprises a group of subject-matter experts in multiple fields from across GoCardless. The authors and reviewers work in the sales, marketing, legal, and finance departments. All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each. The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand. See full bio

Last editedMay 20231 min read

Communicating the benefits of switching to Direct Debit and how simple the process is will go a long way to convincing your customers to pay with Direct Debit.

Whether you’re asking new or existing customers to use Direct Debit, we’ve created some handy email templates to help you communicate the benefits of paying by Direct Debit.

Copy, paste and edit the following email templates and get your customers using Direct Debit:

Email template: Onboarding new customers to Direct Debit
Email template: Switching existing customers to Direct Debit
Email template: Thank you for your payment, have you tried Direct Debit?

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