[Infographic] The challenges of recurring payments from our Forrester Consulting thought leadership paper

Written by

The GoCardless content team comprises a group of subject-matter experts in multiple fields from across GoCardless. The authors and reviewers work in the sales, marketing, legal, and finance departments. All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each. The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand. See full bio

Last editedMay 20211 min read

The recurring payment landscape is fragmented. This causes serious operational challenges for businesses.

In order to identify these challenges, GoCardless commissioned Forrester Consulting to evaluate the state of recurring payments across the globe. Forrester conducted an in-depth survey of 700 payment decision-makers in either B2B-only businesses or B2B and B2C businesses.

This infographic identifies the key challenges businesses face when collecting recurring payments and how businesses are optmising their business strategies.