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Switching your customers to ACH Debit via GoCardless for Xero

Email template: Short payment follow up email

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Last editedMay 20231 min read

A short email to follow up on a payment with a method that isn't ACH Debit.

Convincing customers to switch their payment method to ACH Debit

Subject line: Thanks for your purchase. Save on your next payment

Body copy:

Hi [customer first name],

We appreciate your payment and want to thank you for being a loyal customer. Your invoice is attached below for reference. 

We now offer ACH Debit as a payment option and think you'll benefit from it. By paying with ACH Debit, you'll enjoy the following advantages: 

  • Security made easy: Keep your payments safe with Regulation E, which protects you from unauthorized payments.

  • Worry-free payments: Automate your payments and never worry about manually sending a payment.

  • Bank accounts never expire: Keep your information up-to-date and your payments running smoothly.

  • Stay in control: Get notifications and cancel any time - you're in charge!

Say goodbye to manual payments and embrace the convenience of ACH Debit. 

If you're interested in using ACH Debit, please follow the steps below to set up a payment authorization for your next payment:

  • Step 1: Follow this link to set up your payment authorization [Insert payment authorization creation link]

  • Step 2: Provide your bank account and routing number

  • Step 3: All done, your payments will be taken automatically

You will be notified by our ACH Debit provider, GoCardless, a minimum of 1 day prior to the payment being deducted from your account. 

Thanks again for your support.

Kind regards,

[Company representative]

[Company name]

PreviousFormal email template: Switching existing customers to ACH Debit

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Interested in automating the way you get paid? GoCardless can help
Interested in automating the way you get paid? GoCardless can help

Interested in automating the way you get paid? GoCardless can help

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