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Switching your customers to ACH Debit via GoCardless for Xero

Formal email template: Switching existing customers to ACH Debit

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Last editedMay 20231 min read

Convincing existing customers to switch their preferred payment method to ACH Debit

Subject line: Make your payments with us hassle-free

Body copy:

Hello [customer first name],

Thank you very much for choosing [company name]. Attached you will find your invoice for your [purchase/payment].

Did you know there's an easier way to pay?

We now offer ACH Debit to our customers and have listed some of the benefits of paying via ACH Debit below: 

  • Security made easy: Keep your payments safe with Regulation E, which protects you from unauthorized payments.

  • Worry-free payments: Once set up, you never have to worry about manually making a payment - it works automatically

  • Bank accounts never expire: There’s no need to update your payment details, as your bank account doesn't expire. Keep your payments running smoothly.

  • Stay in control: Get notifications and cancel any time - you're in charge!

Set up your ACH Debit now and never worry about this payment again:

  • Step 1: Follow this link to set up your payment authorization [Insert payment authorization creation link]

  • Step 2: Provide your bank account and routing number

  • Step 3: All done, your payments will be taken automatically

You will be notified by our ACH Debit provider, GoCardless, a minimum of 1 day prior to the payment being deducted from your account. 

Thanks again for your support.

Kind regards, 

[Company representative]

[Company name]

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