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Switching your customers to ACH Debit via GoCardless for Xero

Formal email template: Switching existing customers to ACH Debit

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Last editedMay 20231 min read

Convincing existing customers to switch their preferred payment method to ACH Debit

Subject line: Make your payments with us hassle-free

Body copy:

Hello [customer first name],

Thank you very much for choosing [company name]. Attached you will find your invoice for your [purchase/payment].

Did you know there's an easier way to pay?

We now offer ACH Debit to our customers and have listed some of the benefits of paying via ACH Debit below: 

  • Security made easy: Keep your payments safe with Regulation E, which protects you from unauthorized payments.

  • Worry-free payments: Once set up, you never have to worry about manually making a payment - it works automatically

  • Bank accounts never expire: There’s no need to update your payment details, as your bank account doesn't expire. Keep your payments running smoothly.

  • Stay in control: Get notifications and cancel any time - you're in charge!

Set up your ACH Debit now and never worry about this payment again:

  • Step 1: Follow this link to set up your payment authorization [Insert payment authorization creation link]

  • Step 2: Provide your bank account and routing number

  • Step 3: All done, your payments will be taken automatically

You will be notified by our ACH Debit provider, GoCardless, a minimum of 1 day prior to the payment being deducted from your account. 

Thanks again for your support.

Kind regards, 

[Company representative]

[Company name]

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Interested in automating the way you get paid? GoCardless can help
Interested in automating the way you get paid? GoCardless can help

Interested in automating the way you get paid? GoCardless can help

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