The second rule is...
Break the rules - talk about failed payments
On average, B2B businesses spend 16%-20% of the payment value to recover a payment. Start talking about the cost of failed payments in your business.
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Watch the video below to learn how you can reduce payment failures and optimize your payment strategy.
Reduce payment failures to:
Capture more revenue
Every year Enterprise businesses stand to lose over $1M in uncollected revenue due to payment failures.
Eliminate bad debt
On average, businesses with B2C revenue see 16-20% of their failed payments turn into bad debt, while B2B businesses see 11%-15% turn into bad debt.
Decrease churn
2 out of 3 businesses see their failed payments turn into churn more than 10% of the time, and churn also leads to higher chargeback rates.
8 steps to maximize return on your payment strategy
From the customer acquisition funnel to payment operations, learn how the 8 dimensions of recurring payments work together to make a successful payment strategy.
Use the payment dimension framework to grow your business quicker, and find hidden efficiencies within your payment operations.
SaaS payment decision-makers optimize payments
Forrester Research conducted a study with payment decision-makers to learn how they are optimizing their payments in a post-Covid era.
View the full report to learn how you can improve your business’s payment infrastructure for the future.
How GoCardless can help
Pull-based payment collection
GoCardless is built on bank debit (also known as ACH debit), a pull-based, bank-to-bank payment method that allows businesses to pull payments directly from their customers’ bank accounts.
Reduce churn
30% of churn is involuntary, stemming from failed payments. Maximize your payment success with GoCardless and retain loyal customers for longer.
Intelligent payment recovery
With GoCardless, more than 97% of payments will be collected successfully at the first time of asking. With real-time reporting, know instantly when a payment does fail so you can take action.
Trusted by over 60,000 global businesses
GoCardless is used by over 60,000 businesses around the world, including global enterprises like DocuSign, LogMeIn, 8x8, Box and SurveyMonkey.
Break the rules
Speak with a payments expert to learn how GoCardless can help you improve your payments.