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GoCardless for enterprise businesses

Reduce churn

30% of your churn is involuntary, stemming from failed payments. With GoCardless, maximise payment success and retain your customers for longer.

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Reduce churn
Reduce churn
30% of your churn is involuntary
30% of your churn is involuntary

30% of your churn is involuntary

Churn is a concern for every subscription business – and around 30% of it is involuntary, typically caused by failed credit and debit payments due to lost, stolen or expired cards. Losing customers through churn means missing out on recurring revenue. Plus, acquiring new customers is up to 25x more expensive than retaining your existing ones.

We’ve had less than a dozen payment failures since we started using GoCardless eight months ago, which is really impressive.

Patrick Hughes, Former Assistant Corporate Controller, Autotask

Reduce failed payments to as low as 0.5%

The average GoCardless payment failure rate at the first attempt is just 2.5%. And with Success+ to retry those that do fail, you can optimise your payments even further. 

Reduce failed payments to as low as 0.5%
Reduce failed payments to as low as 0.5%

Pull-based payment collection

GoCardless is built on bank debit, a pull-based, bank-to-bank payment method that allows businesses to collect payments directly from their customers’ bank accounts.

Low payment failure rates

With GoCardless, around 97.5% of payments will be collected successfully first time around. With real-time reporting, you’ll know instantly when a payment does fail so you can act fast.

Intelligent retries

Recover up to 76% of any failed payments Success+, which retries payments on the optimal day to collect from each customer.

Optimise your payments with Success+
Optimise your payments with Success+

Optimise your payments with Success+

Success+ does all the heavy lifting, calculating the best time to retry a payment and tracking which payments have been successfully collected. 89% of businesses said Success+ saves them time.

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Customise your own payment pages
Customise your own payment pages

Customise your own payment pages

Create a payment system that’s seamless, on-brand, and high-conversion – giving customers a great experience from the very start.

We have a payment failure rate of only 0.4%, and many of those are rectified instantly upon retrying the payment.

Damian Clements, Finance Director, Yorkshire Energy

"Getting everything live was totally painless"
"Getting everything live was totally painless"

"Getting everything live was totally painless"

The British Journal of Photography is a renowned photography magazine with subscribers based all over the world. Using GoCardless, BJOP has been able to increase renewal rate from 60 to 90%, and transform its online offering into an end-to-end subscription model.

Read the full story

Trusted by 75,000+ businesses. Of all sizes. Worldwide

  • More control over cash flow

    More control over cash flow

    “We process around seven billion dollars in rent, and half of that in payments, so it’s critical that we have a reliable, cost-effective payments partner we can trust.”

  • Global payment processing

    Global payment processing

    “70% of our European customers have chosen GoCardless over credit card to make their payments.”

  • Reduce involuntary churn

    Reduce involuntary churn

    "We’ve had less than a dozen payment failures since we started using GoCardless"

  • Payments at scale

    Payments at scale

    “GoCardless was the most simple, reliable and advanced Direct Debit system we found.”

  • Saves on admin and transaction fees

    Saves on admin and transaction fees

    “We wanted a solution that would integrate easily into our existing workflows and that could provide solid reporting – GoCardless ticks all of those boxes.“

  • Reduce payment headcount

    Reduce payment headcount

    “We have grown our revenue 5 times over since we moved to GoCardless and yet reduced our collection staff from 3 to 1.“

Want to learn more?

Contact sales

Speak to one of our experts today about your payment challenges, and see how we can help.