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![[Report] How Customers Pay Impacts How Long they Stay](https://images.ctfassets.net/40w0m41bmydz/4udAX0ciINTgjKjx9VwQPt/a5d344f4633068fb67267a0dc88da597/Card_Carousel-Zuora-How_customers_pay.jpg?w=680&h=410&fl=progressive&q=50&fm=jpg)
The retention of customer relationships is the key to growth for any business. See the latest research on how payment methods influence customer churn and retention from Zuora, the Subscribed Institute and GoCardless.
![[Watch now] Recipe for Success+: How Lifestyle Fitness is reducing failed payments](https://images.ctfassets.net/40w0m41bmydz/YcFcgQLJh4TgfEUvakA7t/4d82da1d665df326cd283605aaaddc69/LifestyleFitness_SuccessPlus-Landing_Page-Thumbnail-Theme_3.jpg?w=680&h=383&fl=progressive&q=50&fm=jpg)
Hear from Lifestyle Fitness and GoCardless in this pre-recorded webinar on 
how failed payments don't have to be an inevitability of doing business. See how you can leverage Success+ to improve NPS scores and revenue.

Taking credit card payments over the phone offers big potential.

Up to date with the latest e-commerce payment trends? Find out here.

What is 3D secure and how could it help keep your customers safe online?

Be careful of fraud and data protection when taking card not present payments.

What is the difference between a Stripe invoice and a PayPal invoice?

And other key insights from our 2020 payment success index.