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Changelog

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The GoCardless content team comprises a group of subject-matter experts in multiple fields from across GoCardless. The authors and reviewers work in the sales, marketing, legal, and finance departments. All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each. The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand. See full bio

Last editedOct 20242 min read

September 2024

(Fixed) [Direct Debit] Global - Payment Page: Fixed a bug whereby "Create payment" button is disabled permanently on the payment page if user selects an invalid/past date previously and now reselect a valid date.
(Improved) [Dashboard] Global - Instalments: Improved Instalment schedule timeline to display all instalments and payment list pagination to display up to 500 items per page

August 2024

(Improved) [Dashboard] Global - Instalment Payments for new customers: You can now sign up new customers by offering them tailored payment plans. They can split payments into smaller, more manageable chunks and also customise the number of instalments and how often they’re collected.
(Improved) [Dashboard] Global - Pausing Subscription Templates: Pause and resume your subscription templates in bulk, straight for the dashboard. Particularly useful if you or your customers are going on holiday.
(New) [Dashboard] Global - Dashboard Tool Tips: We are implementing tool tip aids for merchants to understand the statuses for mandates and payments within the payment statuses page in the dashboard
(Improved) [Dashboard] Global - Onboarding Bulk Change improvements: Improved the direct debit mandate bulk change import process to help merchants ramp as quickly as possible
(New) [Direct Debit] UK - Same Day Settlement: Merchant will receive the funds on the same day their payers are charged via direct debit, which will speed up the direct debit process by 2 days
(Improved) [Direct Debit] FR, ES, DE - Better Payment Timings: Payment timing has been improved from 3 days to 2 days
(Fixed) [Direct Debit] Global: Fixed bug whereby the merchant updates the subscription template (only the description not the amount), but was replied with error with a csv file mentioning the subscription id of the customers for which the error was shown.
(Fixed) [Direct Debit] US: Merchant can now update the support contact phone number in US format in Branding & Customisation Page.

July 2024

(Fixed) [Direct Debit] Global: Bulk Pause Subscription will only be send to active customers that are part of the template.
(Improved) [Direct Debit/Bank Debit] Global: The account name has been increased to 70 characters for debitors.
(Improved) [Direct Debit] Global: The sort code and bank account field in mandate creation can no longer be autopopulated by browser to prevent incorrect information being inserted by the autopopulation.
(Improved) [Dashboard] Global: Merchant's package is highlighted and specified on the pricing promotional website.
(Fixed) [Direct Debit] Global: Fixed a bug that results in cancelled subscription getting notifications to seek approval for the subscription.
(Fixed) [Bank Debit] Global: Inactive Merchant's payment QR code will automatically display 'It looks like this link has expired' once the merchant has closed their GoCardless accounts.

June 2024

(New) [Dashboard] Global - Reporting: Easy-to-use reporting tools are now available in your GoCardless dashboard so you can understand how your business is performing at a glance.
(New) [Dashboard] Global - QR Codes: Sign up customers and collect payments in person with QR codes now easy to generate and download from the GoCardless dashboard.
(New) [Dashboard] Global - Instalment Payments: Create tailored payment plans for your existing customers by splitting payments into smaller, more manageable chunks with Instalment Payments. You can also customise the number of instalments and how often they’re collected.
(Improved) [Dashboard] Global: Merchants can now order the search results in the dashboard by charged date.
(Fixed) [Dashboard] Global: Fixed a bug that gives an error message to merchants when trying to upload their logo.
(Improved) [Direct Debit] Global: Improvement made to GC standard notifications for payees.
(Fixed) [Embed] Global: Fixed a bug that does not display the merchant logo on the Billing request.

May 2024

(Fixed) [Dashboard] AUS: Fixed a bug whereby historic payouts have the incorrect arrival date (Whereby payment creation date and payout arrival date are identical).
(Fixed) [API] Global: Fixed a bug whereby merchants that have more than 50 web hook endpoints configured would not be able to disable web hooks.
(Improved) [Embed] France: As part of a 2 bank mergers happening in France, the previous and new bank account IDs are displayed in the mandate event history.
(Improved) [Direct Debit] Spain: Updated restrictions on Spanish CID to allow it to be more than 9 characters.
(Fixed) [Dashboard] Global: Fixed a bug the 'Change the Password' button is grey-out and cannot be clicked.

April 2024

(Fixed) [Dashboard] Global: Fixed a bug whereby date filters in the event tab are not filtering correctly
(Improved) [Embed] Global: Logged-in users under a payment provider organisation can now see failure reason code for failed payments.