Paying by Direct Debit with GoCardless is simple, transparent and secure — here’s why:
One-time payment setup
It’s a simple, one-time payment setup that only takes a few minutes to complete online using your sort code and bank account details. No card details are required.
Hassle-free
After you’re set up, payments will be collected automatically on the agreed due dates — saving you time and effort. No need to log into online banking, post cheques or remember to make pay.
Payment notifications
You’ll be notified by email in advance of payments being taken, giving you the chance to raise any issues. You’ll know exactly how much you’re paying and when it will come out.
Cancel at any time
You can cancel the Direct Debit mandate at any time, for example, through your online banking, immediately stopping future payments (although this will of course affect access to your services).
Safe and secure
GoCardless is ISO 27001 accredited, (ISO 27001 is a widely recognised, internationally accepted standard for information security). It is also authorised by the UK Financial Conduct Authority.
Refund guarantee
If a Direct Debit payment has been taken in error you will be entitled to a full and immediate refund from your bank. Learn more
About GoCardless
We process over $15bn in payments each year. Over 55,000 businesses worldwide trust us to process their payments.
Useful links
FAQs
Frequently asked questions for customers paying through GoCardless.
