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What payment methods do customers prefer? | GoCardless Skip to content menu Open site navigation sidebar For use case
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Your customers met their payment method of choice...and lived happily ever after A customers’ preferred payment method impacts their buying decision.
Offering a preferred payment method can improve conversions, customer loyalty and retention.
What payment methods do your customers prefer? Consumer Payment Preferences in 2021
Discover the key takeaways from our consumer payment preferences report including:
Which payment methods are most popular across the globe
Credit cards are divisive across the payments landscape
Love for PayPal wavers
How to get the right payment mix
Global payment preferences for recurring B2B purchases Get the key learnings from our B2B payment preferences report, including:
The preferred payment methods for B2B businesses across different use cases
Digital wallets shouldn’t be the default 2nd option
How businesses that offer multiple payment methods grow their revenue faster
Consumer Payment Preferences in 2021
Discover the key takeaways from our consumer payment preferences report including:
Which payment methods are most popular across the globe
Credit cards are divisive across the payments landscape
Love for PayPal wavers
How to get the right payment mix
Global payment preferences for recurring B2B purchases Get the key learnings from our B2B payment preferences report, including:
The preferred payment methods for B2B businesses across different use cases
Digital wallets shouldn’t be the default 2nd option
How businesses that offer multiple payment methods grow their revenue faster
Benefits of meeting customer payment choices Boost conversions Payment preferences change from country to country. While cards are popular in the US, bank debit is the preferred method in the UK and Australia. By offering only one single payment method excludes a portion of potential customers.
Businesses that offer more payment methods get results. Businesses offering 5+ payment methods grew 4% faster than those offering 1-3 payment methods.
Retain customers 30% of churn is involuntary. When payments fail, customers often lose access to your product or service. By addressing consumer payment preferences, you can maximise payment success and retain your customers for longer.
Improve brand credibility The payment methods available and the methods people prefer to use differ by country and region. Providing a payment method that is specifically available and preferred in a country, promotes trust in your brand and in your legitimacy as a business with potential customers. See how payment preferences vary in different countries.
Give payers what they want and win more customers Speak to one of our payment experts to learn how GoCardless can help you offer the right payment mix to boost conversions, and customer acquisition.
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GoCardless Ltd, Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom
GoCardless Ltd (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.