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Reduce failed payments | GoCardless Skip to content
Reduce failed payments With GoCardless, around 97.3% of payments are successfully collected first try. And if any do fail, Success+ schedules another attempt on the best day for each customer.
10–15% of card payments fail On average, 10–15% of all credit and debit card payments will fail because of lost, stolen or expired cards – and every failed payment needs to be retried and rectified, adding to your admin burden.
GoCardless stops those awkward conversations with clients, it saves time and it obviously helps cash flow – that’s a huge thing!”
Saija Mahon, Founder & MD, Mahon Digital
Improve your payment success rate with GoCardless GoCardless is built on Direct Debit, a bank-to-bank payment method. Unlike cards, bank accounts don’t expire, so customer details rarely need updating. That’s partly why only 2.5% of Direct Debits fail on the first attempt.
Optimise your payments with Success+ If a payment does fail on the first try, you still have a 76% chance of success thanks to Success+. Just sit back and let Success+ schedule another attempt on the best day for each customer.
How it works Your customer enters their payment details securely online, authorising you to collect payments by Direct Debit. You can either send them a secure link to do this, or add a customised payment page to your website.
Schedule one-off or recurring payments using our dashboard. Or, link GoCardless to your existing invoicing software to “pull” payments automatically on invoice due dates.
GoCardless uses Direct Debit, meaning payments are collected automatically on due dates. You can also connect GoCardless to one of over 200 partner integrations to automate payment reconciliation.
With GoCardless you can collect up to 97.3% of payments successfully, first go – with complete visibility. If a payment fails, our instant payment alerts let you know right away, so you can retry the payment or reach out to your customer.
Trusted by 75,000+ businesses. Of all sizes. Worldwide Saves time & improves cash flow “The team is saving 5 - 10 hours a month on admin already – this will likely double as we get more clients paying by Direct Debit,”
Saves on admin and transaction fees “We wanted a solution that would integrate easily into our existing workflows and that could provide solid reporting – GoCardless ticks all of those boxes.“
International recurring payments “GoCardless has been an instrumental part in growing and expanding our little business across 3 regions - Australia, UK, and USA”
Save time on admin “GoCardless integrates perfectly with Xero. I never need to spend time on reconciliation, as the payments, including the fees are processed and reconciled automatically.“
Reduce debtor days “I used to spend 2-3 hours a week chasing clients. That’s already halved. When we move the majority of our clients to GoCardless, I anticipate time savings of up to 3 hours a week.”
Easy to use ”GoCardless is super user friendly, seamless and allows great visibility at all times. It changed the game for us and has made cashflow issues a thing of the past!”
Pay as you go pricing, with low transaction fees and no monthly contract. Get started in minutes.
Contact us Seen 'GoCardless Ltd' on your bank statement? Learn more
DLA Piper New Zealand, PwC Tower, Level 15, 15 Customs Street West, Auckland, 1010, New Zealand
GoCardless Ltd (company registration number 07495895) is registered as a foreign company in Australia, ABN 17 606 261 74, and holds an Australian Financial Services licence (AFSL), number 478976.