Retention

Discover how payment failures can impact your business.

Discover the key differences between shopping cart and checkout abandonment.

Is a consultant retainer contract right for you?

Discover how GoCardless can help you to keep more customers.

Discover the customer life cycle stages from awareness to referral.

Discover how you can tackle involuntary churn to improve CLV.

Create a rewarding, personalised experience to improve your customer retention.

Learn how to reduce your customer churn rate for better retention

LTV. Churn. MRR. What else are you missing?

Our top customer retention strategies to keep customers engaged with your brand.

Get the inside track on how to reprice your SaaS products and services.

Explore our distinctive competence definition for businesses, right here.

Customer attrition refers to the loss of customers by a business.

Want to learn how to calculate annual churn rate? Find out here.

Find out how to measure customer loyalty and retention with our useful guide.

Our full guide to net 30 payment terms for businesses.

Find out how to calculate, measure, improve renewal rates for your Saas business

Australian sporting clubs have long looked to overseas sporting codes for ways in which to improve their operations and fan experiences. The UK’s Premier League is a good example of where clubs lead the way on payment strategies.

Seasoned SaaS leaders share insights and actionable tips to help Australian businesses manage and combat churn.

SaaS leaders and investors share advice and insights on churn.

Every month, SaaS businesses are losing 1-4% of their customers through involuntary churn.

Churn definitions and benchmarks from the likes of ChartMogul, Profitwell and Recurly, as well as action steps to help you tackle voluntary and involuntary churn.