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97% payment success rates

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GoCardless automates bank debit collection (aka BECS direct debit) from your customers account by pulling the funds on the day the payment is due, giving you greater control of your cash collection and peace of mind over predicting cash flow.

That's 97% of your payments will be collected successfully on the first attempt. That means no more chasing failed payments, no more lost revenue.

Watch the video to find out how you can transform your payment strategy

Video: Optimise your payment strategy

Reduce payment failures to:

  • Capture more revenue

    Every year Enterprise businesses stand to lose over $2M in uncollected revenue due to payment failures.

  • Eliminate bad debt

    On average, businesses with B2C revenue see 16-20% of their failed payments turn into bad debt, while B2B businesses see 11%-15% turn into bad debt.

  • Decrease churn

    2 out of 3 businesses see their failed payments turn into churn more than 10% of the time, and churn also leads to higher chargeback rates.

8 steps to maximize return on your payment strategy

From the customer acquisition funnel to payment operations, learn how the 8 dimensions of recurring payments work together to make a successful payment strategy.

Use the payment dimension framework to grow your business quicker, and find hidden efficiencies within your payment operations.

Compare how different payment methods stack up when it comes to payment collection, and get important payment benchmarks to see how your business compares to the competition.

Watch the video

How GoCardless can help

  • Pull-based payment collection

    GoCardless is built on BECS Direct Debit also known as bank debit. It's a pull-based, bank-to-bank payment method that allows businesses to pull payments directly from their customers’ bank accounts at the time invoices are due.

  • Reduce churn

    30% of churn is involuntary and often due to failed payments. Maximize your payment success with GoCardless and retain loyal customers for longer.

  • Intelligent payment recovery

    With GoCardless, 97% of payments will be collected successfully at the first attempt. With real-time reporting, you'll know instantly when a payment fails so you can take action.

Trusted by over 55,000 global businesses

GoCardless is used by over 55,000 businesses around the world, including global businesses like DocuSign, SurveyMonkey, Deputy, Siteminder and AON.

Read what our customers have to say

Show me the money

Speak with a payments expert to learn how GoCardless can "show you the money" rather than lose to failed payments.

Contact Us


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+61 3 8375 9198


Seen 'GoCardless Ltd' on your bank statement? Learn more

GoCardless Ltd., 10-20 Gwynne St, Cremorne, VIC 3121, Australia

GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.