Automatically collect Xero invoice payments
Collect and reconcile payments automatically for any Xero invoice, whether recurring or ad hoc.
"We strongly advise our Xero clients to use GoCardless. It's quick to set up, improves cashflow and admin is reduced to almost nothing due to the automatic reconciliation."
Peter Czapp
Peter Czapp, Co-Founder & Director, The Wow Company, Accountancy Firm
GoCardless is trusted by over 50,000 businesses – big and small
No more chasing payments
GoCardless users spend 84% less time chasing unpaid invoices.
Save time on admin
GoCardless users spend 76% less time reconciling payments.
Your cash flow sorted
82% of GoCardless users have improved their business cash flow.
1% per transaction, capped at $3.50
No setup costs, no hidden fees. There’s a minimum fee of 35c, and the most you’ll be charged for any transaction is just $3.50.
Get started for freeHow it works
Invite your Xero customers to setup a Direct Debit
To start collecting payments, your customer will need to complete an online Direct Debit form. We offer simple ways to invite new and existing Xero customers by link or editable email.
- Option to automatically invite new customers
- Add a 'Pay by Direct Debit' button to your invoices
Your customer completes a one-time Direct Debit form
You’ll be giving customers an easy, one-time set up for all future payments, by asking them to complete a Direct Debit form. This gives you permission to collect money from their bank account.
- Quick online set-up
- Payment page branded with your logo
Collect payments automatically or manually for any Xero invoice
Each time you create an invoice in Xero you can collect the payment automatically by Direct Debit on the invoice due date. Alternatively, you can manually collect payments for specific customers or by Xero branding themes.
- Collect payments for one-off or repeating invoices
- Collect variable or fixed amounts
- Supports Australian Dollars, Pounds and Euros
Your customer will be notified before every payment is collected
Now that a Direct Debit is in place with your customer, GoCardless will email your customers in advance before every payment is collected.
- No action required from your customer
- Payments protected by Customer Claims.
Payments will be automatically reconciled in Xero
Once you’ve received a payment, the relevant invoice(s) will be marked as paid with the GoCardless fee posted as an expense automatically.
- Notifications for failed payments
- Notifications for cancelled Direct Debits
Benefits for your customers
- Quick one-time set up They complete an online form to authorise payments, and will be notified before every payment is collected.
- Saves time and effort No more having to remember when a payment is due, trips to the bank or updating expired card details.
- Safety and security guaranteed Your customer's payments are fully secure through GoCardless and protected by Customer Claims.
Frequently asked questions
My invoice amounts vary, can I use this?
Yes, GoCardless allows you to collect payments of variable amounts for one-off, ad-hoc or repeating invoices. In Australia the minimum amount for a single transaction is $1 and the maximum is $10,000. We may be able to increase this limit with additional verification checks.
What control do I have over my branding?
GoCardless allows you to brand the online Direct Debit forms and notifications that your customers will see.
How long do payments take?
Once your customer is charged, the time needed to transfer the money to your account depends on what area your customer is located in. For Australia, the time it takes from your customer being charged to having the money in your account is 3 working days.
How secure is GoCardless?
GoCardless is ISO27001 certified for information security management meaning security protocols across our business, services and products have been audited and certified with this widely recognised international standard. GoCardless is authorised by the Financial Conduct Authority.
What happens if a payment fails?
If a payment fails GoCardless will notify you via email. You then have the option to login and manually request we take the payment again.
Why should my customers want to use Direct Debit?
Direct Debit is a one time customer set-up, then they can pay you on an ongoing basis without needing to lift a finger - saving them time and effort. They’ll be notified before every payment, and payments are protected by Customer Claims.
Ready to get started
Help & resources
Contact us
+61 3 8375 9198 help@gocardless.com
Support FAQ help@gocardless.com
Seen 'GoCardless LTD' on your bank statement? Learn more
GoCardless Ltd., Level 17, 120 Spencer St, Melbourne, VIC 3000, Australia
GoCardless is regulated by the Financial Conduct Authority in the United Kingdom as an Authorised Payment Institution to collect payments across Europe.
