GoCardless works with Zuora powering Direct Debit payments for the Subscription Economy

Reduce customer churn

Increase lifetime value with significantly lower failure rates compared to credit cards.

Transparent pricing

Competitive, scalable, transaction-based pricing. No additional fees for set-up, failures or chargebacks.

Payments across Australia and Europe.

Collect Direct Debit payments across Australia, the UK, Eurozone and Sweden via BECS, Bacs, SEPA and Autogiro.

"Box launched GoCardless in Europe to 10x collections from our subscription customers by bringing the cash in the door faster and at a lower cost than traditional payment methods."

Stefanie Layne

Stefanie Layne, Treasurer, Box

1

Set up the GoCardless payment gateway in Zuora

Get started in minutes by configuring the GoCardless gateway in Zuora. All you need is your access token (available from the developers section of your GoCardless account dashboard).


2

Configure Zuora hosted payment pages, or design your own

Use Zuora’s fully compliant hosted payment pages that work across Australia, the UK and Europe, or design your own customised payment pages.


3

Set up customers with a Direct Debit mandate

Set up mandates automatically online. Alternatively, you can manually set up mandates over the phone or via paper form all within Zuora.


4

Process payments

Outstanding invoices can be collected automatically against the customer’s Direct Debit mandate.


5

Manage exceptions with retries and refunds

Retry failed payments and configure your retry rules in the Z-Payments settings. You can also refund full or partial amounts for a previously collected Direct Debit payment.



GoCardless Ltd., 10-20 Gwynne St, Cremorne, VIC 3121, Australia

GoCardless is regulated by the Financial Conduct Authority in the United Kingdom as an Authorised Payment Institution to collect payments across Europe.