Retention
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What are the consequences of failed payments?
Discover how payment failures can impact your business.

Shopping Cart vs Checkout Abandonment
Discover the key differences between shopping cart and checkout abandonment.


4 ways GoCardless can improve your customer retention
Discover how GoCardless can help you to keep more customers.

Stages of the SaaS Customer Life Cycle
Discover the customer life cycle stages from awareness to referral.

The 8 payment dimensions: Churn
Discover how you can tackle involuntary churn to improve CLV.

Customer Retention Strategies
Create a rewarding, personalised experience to improve your customer retention.

Analysing and reducing customer churn in 2021
Learn how to reduce your customer churn rate for better retention

7 subscription metrics you need to be tracking in 2020
LTV. Churn. MRR. What else are you missing?