Payments

PDFPayments
[Report] Global payment preferences for recurring B2B purchasesWe surveyed 4,990 businesses across 9 markets to determine which payment methods businesses prefer for different use cases.

2 min readPayments
Credit card surcharges: what does the law say?What is the credit card surcharge law in Australia? Find out more.

4 min readGoCardless
5 ways GoCardless reduces the cost of collecting paymentsHow GoCardless helps your business save money.

4 min readPayments
What is invoice discounting and how does it work?Invoice discounting is a way to get money flowing into your business faster – here's how it works.

2 min readPayments
What can Australian sporting clubs learn from the Premier League about recurring payments?Australian sporting clubs have long looked to overseas sporting codes for ways in which to improve their operations and fan experiences. The UK’s Premier League is a good example of where clubs lead the way on payment strategies.

PDFRetention
The SaaS Churn Bible – eBook in association with ChargifySeasoned SaaS leaders share insights and actionable tips to help Australian businesses manage and combat churn.

PDFRetention
The little book of churn: Advice from SaaS business leaders and investorsSaaS leaders and investors share advice and insights on churn.

PDFPayments
Report: Payment preferences for recurring purchases in 2019We partnered with YouGov to ask 12,785 consumers across 10 different markets their payment preferences in 2019.

PDFPayments
Report: Payment preferences for recurring purchases in 2019We partnered with YouGov to ask 12,785 consumers across 10 different markets their payment preferences in 2019.

PDFPayments
A practical guide to increasing your feesFrom setting your goals to streamlining your quoting process and profiling your clients – here's our seven step guide to a successful fee increase for Australian firms.

PDFFinance
The ultimate payments cheat sheet for SaaS leadersOptimise your payments strategy to drive changes in key business metrics like Churn Rate and Customer Lifetime Value, with this cheat sheet for Australian businesses from GoCardless and ChartMogul.

3 min readPayments
7 important questions to ask when choosing a Direct Debit providerAre you using Direct Debit as a fast, efficient, low-cost method to collect regular fees, subscriptions or one-off payments from your customers? Or considering adding Direct Debit to your payments mix?

2 min readPayments
5 reasons to start taking payments by Direct DebitMany businesses choose to automate payment collection through Direct Debit: but what exactly is the benefit?

PDFAccountants
What I wish I'd known: Free e-Guide for bookkeepers and accountantsWhat business advice would these practice owners, advisors and tech specialists give their younger selves?

PDFCash flow
What I wish I had known: Cash flow editionPoor cash flow is responsible for almost half of small business insolvencies in Australia. In this guide, we ask small business leaders to tell us how they took control of cash flow, and what lessons they learned along the way.

7 min readDirect Debit
How to set up Direct Debit – a guide for small businesses in AustraliaThe small business perspective on Direct Debit – how Direct Debit can help your business, the advantages and disadvantages and how to get started.

2 min readPayments
What’s the best payment option for your business?A guide to the key payment options for Australian businesses who take recurring payments – and the pros and cons of each.

2 min readPayments
Automated vs. integrated Direct Debit – what's the difference?Direct Debit payments are automated, but they're not always integrated. Here's the difference – and why it matters.

3 min readPayments
The two most common reasons Direct Debit payments fail – and what to do about itWhy Direct Debit payments fail, what failure rate you can expect and what you can do about it.

3 min readRetention
How to optimise your payment strategy to prevent involuntary churnEvery month, SaaS businesses are losing 1-4% of their customers through involuntary churn.

6 min readPayments
Payment gateways: 10 questions to find the right one for youWhat is a payment gateway? And how do you find the right one for your business?

4 min readPayments
How to accept payments onlineIf you want to accept payments online, you have two main options: Credit (or Debit) Card and Direct Debit. To help you get to grips with your online payment options we've run through the main choices at a high level here.

9 min readPayments
How to take payments from European customersTake a look at the 5 main options for taking payments in Europe.

2 min readPayments
The Direct Debit Guarantee: your rights as a customerThe Direct Debit Guarantee protects customers against payments made in error or fraudulently, making Direct Debit the UK's safest payment method.