Frequently asked questions

What is the benefit of the increase in pricing for Partners?

In updating our pricing plans and increasing associated fees, where applicable, our Partners will also benefit commercially. Although your revenue share percentage will stay the same, this payment will increase in proportion to the transaction fee amount charged to the customer.

How is the revenue share impacted?

Where applicable, current Revenue Share rates will not change. Revenue share will continue to be paid out in-line with existing arrangements.

Do we need any integration changes/updates?

You are not required to make any technical changes to your GoCardless integration at this time.

Whilst immediate changes aren’t required in order to maintain your integration, the ability to support certain features and functionality available via the integration may require integration updates. This includes but is not limited to the implementation of our Billing Request Flow (the API that enables Instant Bank Pay, Verified Mandates and Protect+), as well as Success+. Whilst these features aren’t currently mandatory, we will be rethinking how we manage our developer community, the “quality” of our Partner integrations and the availability of our entire product range. We would encourage all Partners to migrate to Billing Requests and incorporate all new features as soon as possible. 

You can find out more about the Billing Requests Flow here or alternatively, please reach out to the team at partnershipsupport@gocardless.com. 

Will you provide positioning/marketing information that we can include on our website? 

Any GoCardless Partner should share the link to GoCardless’ Pricing Page rather than hard-coding any prices directly on their website. Note: the pricing page will update for new pricing from July 2023.