Direct Debit for the digital age

GoCardless is a simpler and smarter way to collect payments in the utilities sector


Better customer experience

Transform the self-serve experience and enhance call centre channels to improve customer satisfaction.


Superior payment capabilities

Reduce your admin and get fewer payment errors with our cutting-edge Direct Debit technology.


Connected to your business

Turn payments into a competitive advantage by connecting Direct Debit to CRM and billing systems.

GoCardless powers Direct Debit payments for over 25,000 merchants

The Guardian
HM Government
Thomas Cook

Transform the customer experience


Enable customers to set up and manage their Direct Debit online via desktop or mobile.

Customer service

Provides real-time information on payment status to ensure support can resolve calls as quickly as possible.

Flexible payments

Allow your customers to pay on the date and at the frequency that suits them.

Superior payment capabilities

Reduce admin

Payment files are automatically submitted to Bacs with reports available in real-time via your dashboard or API.

Reduce errors

Our real-time bank account validations and reachability checks significantly reduce mandate failure rates.

Optimised timings

The shorter 3 working day notification period allows flexible payments and ensures smart meter billing will be as accurate and timely as possible.

Connected to your business

Customer service

GoCardless integrates with CRM systems to provide actionable account information, enabling faster resolution to customer contacts.


Enables integrated lifecycle campaigns based on payment data and customer behaviour.


Integrates with your billing system to reduce manual admin, payment errors and failures. Automatic reconciliation of payments against bills.

A smarter and easier way to take Direct Debit payments


Simple, modern API

Our modern API ensures integrating your systems with GoCardless is easy and painless.


Completely white-labelled

Your brand is at the forefront. Have complete control over payment pages and email notifications.


Simple migration

It's quick and easy to move all of your existing customers over
to GoCardless.

Want to learn more? Speak with our Direct Debit experts

Thank you, a member of the GoCardless team will be in touch soon.

Want to talk to an expert now?
Call us on 020 8338 9537

Your information is safe with us.
We won't ever share it or sell it to anyone.