GoCardless is a simpler and smarter way to collect payments in the utilities sector.
Transform the self-serve experience and enhance call centre channels to improve customer satisfaction.
Reduce your admin and get fewer payment errors with our cutting-edge Direct Debit technology.
Turn payments into a competitive advantage by connecting Direct Debit to CRM and billing systems.
Enable customers to set up and manage their Direct Debit online via desktop or mobile.
Provides real-time information on payment status to ensure support can resolve calls as quickly as possible.
Allow your customers to pay on the date and at the frequency that suits them.
Payment files are automatically submitted to Bacs with reports available in real-time via your dashboard or API.
Our real-time bank account validations and reachability checks significantly reduce mandate failure rates.
The shorter 3 working day notification period allows flexible payments and ensures smart meter billing will be as accurate and timely as possible.
GoCardless integrates with CRM systems to provide actionable account information, enabling faster resolution to customer contacts.
Enables integrated lifecycle campaigns based on payment data and customer behaviour.
Integrates with your billing system to reduce manual admin, payment errors and failures. Automatic reconciliation of payments against bills.
Our modern API ensures integrating your systems with GoCardless is easy and painless.
Your brand is at the forefront. Have complete control over payment pages and email notifications.
It's quick and easy to move all of your existing customers over