Show your company name on customers’ bank statements to help reassure your customers and reduce cancelled mandates.Get Plus
Your name on your customers’ bank statement
Having your business name on bank statements provides clarity and means customers are less likely to cancel their Direct Debit payments, we’ve found this helps reduce cancelled mandates by 30%.
‘GoCardless Ltd’ will appear on your customers’ bank statements
Customers will see ‘GoCardless Ltd’ on their bank statements, followed by a mandate reference that includes your company name. However, only some banks display the second part of the reference we provide. This can be confusing for customers.
“GoCardless Plus has helped us gain a consistent brand image along with reducing payment queries”
Operations Director, Startle International