Direct Debit is an automated, bank to bank, payment method that allows businesses to take payments directly from customers' bank accounts. It offers pull-based payments: Once a customer completes a Direct Debit request, the merchant can then initiate Direct Debit payments without any further action needed from the customer. For more information on Direct Debit, watch this short video.

No. You can use GoCardless alongside other payment methods. In your accounting software, it's easy into integrate multiple payment methods, so you can optimise payments for different use cases. For example, you can set up all repeat customers on Direct Debit and use card payments for one-off payments.

GoCardless is an online tool that makes it easy for customers to pay by Direct Debit. GoCardless processes over £8 Billion in transactions for over 40,000 businesses in the UK, Europe, Australia, New Zealand and Canada.

With GoCardless you only pay for for successful transactions and never for set up, implementation, chargebacks or payment failures. You can find information on pricing here.