Our terms of service

Payment timings

Event/requestPayment schemeTiming
Receipt by GoCardless into the GoCardless Client Account of funds from a Customer’s bank, following establishment of a new Payment Scheme Mandate and submission of a Payment OrderUK Direct Debit4 Business Days following the Payment Order
SEPA3-6 Business Days following the Payment Order
Autogiro (Sweden)2 Business Days following the Payment Order (with the Payment Scheme Mandate set up 8 Business Days prior)
Receipt by GoCardless into the GoCardless Client Account of funds from a Customer’s bank, following submission of a Payment Order against an existing Payment Scheme MandateUK Direct Debit3 Business Days following the Payment Order
SEPA2 Business Days following the Payment Order
Autogiro (Sweden)2 Business Days following the Payment Order
Latest time by which a Merchant or Customer may cancel a Payment Scheme Mandate or Payment OrderUK Direct Debit4pm 2 Business Days before the Payment Date
SEPA4pm:
(a) 6 Business Days before the Payment Date for the first Payment Order under a Payment Scheme Mandate or
(b) 3 Business Days before the Payment Date for subsequent Payment Orders
Autogiro (Sweden)4pm 2 Business Days before the Payment Date
Time taken to complete a transfer of funds from the GoCardless Client Account to the Merchant’s Nominated AccountUK Direct Debit2 Business Days following the Payment Date
SEPA3-4 Business Days following the Payment Date
Autogiro (Sweden)2 Business Days following the Payment Date