GoCardless Plus

Show your company name on customers’ bank statements to help reassure your customers and reduce cancelled mandates.

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Reinforce your brand

Reassure your customers with your company name on their bank statements

Reduce churn

Lower the chance of your customers cancelling Direct Debit mandates with recognisable payment references

Reduce risk of chargebacks

Cut down on the amount of payments your customers can charge back

Upgrade to GoCardless Plus


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    Your name on your customers’ bank statement

    Having your business name on bank statements provides clarity and means customers are less likely to cancel their Direct Debit payments, we’ve found this helps reduce cancelled mandates by 30%.


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  • ‘GoCardless Ltd’ will appear on your customers’ bank statements

    Customers will see ‘GoCardless Ltd’ on their bank statements, followed by a mandate reference that includes your company name. However, only some banks display the second part of the reference we provide. This can be confusing for customers.

GoCardless Plus has helped us gain a consistent brand image along with reducing payment queries

Adam Castleton

Operations Director, Startle International

GoCardless SAS, 23-25 Avenue Mac-Mahon, Paris, 75017, France

GoCardless SAS, an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services.

GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.