Frequently asked questions

Paid with GoCardless? Read our FAQ for customers


Got a question? Call our support team on +44 20 8338 9537
help@gocardless.com

Signing up

How can I register for GoCardless?

You can access our sandbox and create an API key here. To create a production account and to take actual payments, you’ll need to contact our team.

Are there any commitments?

No. There are no commitments. Signing up just means that you create an account from which you can try the product; you can stop using it without paying us anything whatsoever.


GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.