Our terms of service

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Strictly necessary cookies


These cookies are required to operate our website or payment services and to protect the security of our services. They enable you to log into secure areas of our website or help us prevent and detect fraudulent transactions and other violations of our terms.

Advertising cookies

These cookies record your visit to our website, the pages you visit and the links you follow. We use this information to make the advertising we show you more relevant to your interests. We may also share information with third parties for this purpose. Social media cookies are placed when you use a social media sharing or “like” button on our website and keep track of the way visitors engage with and share our content. The social network will record that you have done this. This information may be linked to targeting or advertising activities.

Functionality cookies

These are used to recognise you when you return to our services and to personalise our content for you, for example, by remembering your preferences.

Analytics cookies

These allow us to recognise and count the number of visitors and to see how visitors move around our website and interact with our payment interfaces when they are using them. Some of the tools we use provide us only with information about trends and aggregate user behaviour. A cloud-based application provided by FullStory, Inc., enables us to record your session on our website and watch a replay. It allows us to see where you moved your mouse, what you clicked on and how you scrolled. We use this information to understand how visitors use our website and to identify any usability problems, so that we may make improvements to the experience. We do not attempt to identify you with this information.

GoCardless Ltd., Sutton Yard, 65 Goswell Road, London, EC1V 7EN, United Kingdom

GoCardless (company registration number 07495895) is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017, registration number 597190, for the provision of payment services.