Cookies

GoCardless

We use cookies to persist your session when you use the GoCardless dashboard. This ensures that you can use GoCardless without being inadvertently logged out.

You can view our Privacy Notice.

Cloudflare

The Cloudflare cookie allows us to identify the security settings to apply to a visitor. This cookie is used to speed up page load times and enhance website security.

Learn more about the Cloudflare firewall cookie and how it keeps our website safe.

Zendesk

Zendesk powers our support portal. These cookies remember your preferences when you visit the support portal or ask for help.

For more information refer to Zendesk's cookie policy.

GoCardless

We use cookies to administer our referral program and customise content on our site.

You can view our Privacy Notice or opt out.

Wingify

GoCardless.com conducts A/B testing, which is how we learn which of two versions of our website performs better with visitors. The Visual Website Optimizer from Wingify to run these tests. Cookies help us remember when you've participated in a test and record anonymous data about your activities.

You can opt out of the Visual Website Optimizer cookies, or learn more about how they are used.

Drift

Drift powers our live chat support. Cookies placed by Drift will collect usage statistics and other data necessary to operate their live chat widget for us.

Read more about how the Drift cookies work.

Google Analytics

We use Google Analytics to understand the behaviour of visitors who interact with our site and content. Google provides us with a dedicated service (that is, they do not use this information for their own purposes) and it is used on an aggregated basis (that is, no individuals can be identified from the data).

You can learn more about opting out of Google's cookies and how Google uses cookies.

Vimeo

We use Vimeo to help display videos on our site. Vimeo places cookies to track statistics about how these videos are used.

You can opt out of Vimeo's cookies or learn more on the Vimeo Cookie Policy.

Segment

GoCardless uses Segment to distribute anonymous data about visitor behaviour on GoCardless.com to our analytics tools and databases.

Learn more with Segment's Privacy Policy.

Woopra Analytics

We use the services of OnFido to support our legally required customer due diligence/know your customer (KYC) and other background checks where required. OnFido places cookies from an analytics tool provided by Woopra to understand how their services are used.

Read more about Woopra's cookies, and how to opt out, in their Privacy Policy.

Avocet

Avocet provides tools that allow us to target our online advertising to potential customers and track how well our online advertising is working. Avocet uses cookies to improve the relevance of advertising, limiting the number of times you might see the same ad, target ads to certain types of devices, or count how many times an ad is clicked.

If you would like to opt out of the use of data for interest-based advertising by Avocet, please click here.

Bing Ads

We use Microsoft's Bing Ads to place search ads where our potential customers are likely to see them. Microsoft uses cookies to track visitors and analyse the performance of these ads across their network. You can opt out of Bing Ads.

Facebook

We show advertising on Facebook to prospective customers. Facebook places cookies to select the visitors for whom they are most likely to be relevant, and to track and analyse the performance of the ads. For more information refer to Facebook's cookie policy

Google Adwords

Google's Adwords network helps us continue to connect with website visitors who might be likely customers, and show them advertising online after they have visited our site (a practice called "retargeting"). These cookies also track the effectiveness of GoCardless' retargeted ads and other online advertising. For more information, refer to Google's privacy policy

LinkedIn

Cookies from LinkedIn help us gain insight into the types of visitors to our site based on LinkedIn profile data. That helps us improve the relevance of our advertising and target it to likely customers. LinkedIn cookies also let us show LinkedIn sharing buttons on our site and remember your language preference. For more information, refer to LinkedIn's cookie policy

Salesforce

Salesforce helps track and analyse our marketing automation across email and web traffic. For more information refer to Salesforce's privacy policy

Twitter

Cookies placed by Twitter are used to track and analyse social advertising across the Twitter platform. Twitter also uses cookies to personalise your experience and remember preferences (such as your language).

For more information refer to Twitter's cookie policy

YouTube

We use YouTube to display videos on our site. YouTube places this cookie to remember your history and preferences and optimise how they deliver content. This includes using cookies to estimate the users' bandwidth on pages with integrated YouTube videos and creating a unique ID to keep statistics of what videos from YouTube the user has seen.

You can learn more about opting out of Google's cookies and how Google uses cookies.