Your company name now appears on customer bank statements
By Grey BakerNov 20121 min read
We're pleased to announce an improvement to GoCardless: from now on, your company's name will show in the reference of your customers' Direct Debit Instructions. In most cases, that's shown on the bank statement.
Here's an example for a merchant called London Coffee:
You can change the name that appears on new customers' bank statements. To do this, log into your GoCardless dashboard and click 'Settings'. You'll see the 'Merchant Settings' section:
At the bottom, simply edit the 'Name on Bank Statement' field to whatever you want. You can use a max of 12 characters.
As always, if you have any feedback on the new feature, let us know - email us at firstname.lastname@example.org.