Help protect GoCardless and our customers.
GoCardless is growing fast. We've built a world-class product that simplifies Direct Debit and opens it up to small and medium-sized businesses across the UK and beyond, and we have recently extended our offering to multinational companies like the Guardian, TripAdvisor and Box. Thousands of businesses in the UK already rely on us to handle their payments, and hundreds more join us every week. About a third of these never previously had access to Direct Debit, so we are transforming the way they do business.
Every day you’ll be working as part of a small, close-knit team, to make sure GoCardless is compliant with our regulatory requirements. You’ll also help our customers get up and running as seamlessly as possible.
A typical day will include:
You’ll also be involved in improving our internal tools and processes. We believe that technology should make us more effective, so we build a lot of our tools in-house and regularly update them. As our product is constantly evolving and new features are built, our internal admin dashboard needs regular revisiting. As we learn more about our growing customer base we can optimise our risk analysis algorithms.
We care deeply about our customers’ experience and act with their best interests at heart: we take responsibility for their problems and we know that there is always something we can do to help, however long it takes.
We've built a friendly, collaborative culture where we hire and develop smart, driven people that share our desire to do work we can be proud of. We value learning and feedback, and are devoted to encouraging and supporting each other's professional growth.
In your application, please include your CV and a cover letter explaining why you are a great candidate for this position.Apply now
While we work with a small number of recruitment agencies, we really love direct applications. If you're not sure whether a role is a good fit for you, please email us at [email protected] to find out more!