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BI Analyst

We’re looking for BI Analysts who can enable our team to make better decisions using data.

Annual payment volume at GoCardless exceeds $1 billion, and we’re processing up to hundreds of thousands of transactions every day. As we grow, there is an increasing demand for data across all functions. Our ability to understand our users and make sound and timely business decisions is hugely dependent our ability to extract meaning from this data.

The data team exists to enable GoCardless to make smarter decisions by providing a combination of data oriented products, solutions and technologies. The data team is building data products that massively enhance the value and differentiation of our products at a global scale.

The role

As a BI analyst, you will have expert knowledge of our data, and help drive decision-making by analysing and interpreting our data, and generating insights that produce an important impact in our business.

You’ll sit in our Product Development team and will work with people across the whole company, from Operations to Marketing to Sales.

Some example questions that our analysts have previously answered:

  • “Should we improve the signup flow or the dashboard next month?”
  • “Should we talk mainly about our API or our dashboard when we run our next ad campaign?”
  • “Should we review this account because it might be fraudulent?”

Some of the main elements of this role will involve:

  • Doing complex analysis over large amounts of data to derive business insights e.g. fraud analysis, and marketing and product development opportunities.
  • Building, maintaining and communicating reports and dashboards to track performance against objectives.
  • Build data products that enable self-serve data analysis across the company.

Who we're looking for

  • You’re a self-starter – we’ll be looking to you to independently drive your work forward and investigate the data we require.
  • You love digging into data and uncovering actionable insights.
  • You’re passionate about using data to help teams become more productive.
  • You have high attention to detail, but balance this with speedy execution.


  • You have a degree in Maths, Statistics, Data Science, Computer Science, or a related field.
  • You have strong experience in SQL.
  • You have very strong data visualisation skills, including usage of tools like Tableau.
  • You can communicate your analyses clearly to both technical and non-technical audiences.
  • You can create complex analyses and back them up with strong statistical/mathematical models.

Our team come from a variety of backgrounds and we welcome diversity – if you're unsure, please apply.

Apply now

Find out more about working at GoCardless

Visit our team page